Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
7% Neutral
88% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Data Analysis and Survey Function

83

Drag and Drop Design

83

Security

82

Electronic Signatures

82

Mobility

82

Workflow Automation

81

Version Management

81

APIs and Integration

80

Field Configuration and Customization

80

State Transformation

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

82

Vendor Support

82

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Zoho Forms Reviews

Gazi R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2026

transforming your work

Likeliness to Recommend

5 /10

What differentiates Zoho Forms from other similar products?

I really like Zoho Forms because it is easy to use and simple. Zoho Forms is great for people who are just starting out. Zoho Forms has a lot of features too. The thing that makes it easy to create forms is the drag-and-drop builder. It is quick to make forms, with this builder. Zoho Forms also works well with Zoho apps and other tools. I think Zoho Forms is more organized and easier to use than some form platforms I have used. Zoho Forms is just easier to manage.

What is your favorite aspect of this product?

I really like that forms look professional and it is easy to make them without knowing a lot about technology. The automation and notification features of the forms are also great because they save time and make it easier to manage responses. I think the forms are very useful when I am working on my phone because I can access them anywhere. The forms are great, for working on the go with my phone.

What do you dislike most about this product?

I do not like that some advanced customization options for the forms are not really good unless I have a plan. The interface for the forms can be slow when I am working with forms or a lot of other things that are connected to the forms. If I had modern templates and design options, for the forms that would make the forms better to use.

What recommendations would you give to someone considering this product?

I think Zoho Forms is a choice, for anyone who wants a simple form builder that works well for business, school or personal things. Zoho Forms is really good if you already use Zoho products because they all work together very well. You should try the version of Zoho Forms first to see what it can do and then you can pay for it if you need more features or if you want Zoho Forms to do things automatically for you. Zoho Forms is easy to use and it is reliable so I think you will like it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Respectful

kyagulanyi A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Easy to collect information,

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Price friendly and easy to use.

What is your favorite aspect of this product?

Fully customizable and scalable.

What recommendations would you give to someone considering this product?

Easy to build forms.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Charanjeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Reliable forms for everyday business use

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Zoho forms is powerful because it connects with the rest of the Zoho suite. Unlike some standalone form builders it is clearly built with business workflows in mind so things like task assignments, email alerts and basic automation are baked in rather than hacked on later. The pricing is also relatively friendly for small and mid-sized teams compare to some of the more design heavy competitors

What is your favorite aspect of this product?

The most thing I like in Zoho is that in this non-technical teammates can create and publish forms without needing help every time. Drag and drop and simple field settings keep the learning curve gentle. Once a form is live the responses are easy to review, filter and export and the way they flow into other Zoho apps means the data does not get stuck in a silo.

What do you dislike most about this product?

If we are working on multiple forms or having requirement to design multiple forms then many of the forms end up looking similar unless we put in extra effort to customize them. With longer or more complex forms the editor can feel a bit clunky and performance isn't as smooth as some more modern form tools aimed at marketers.

What recommendations would you give to someone considering this product?

Zoho forms makes the most sense if you are already using or planning to use other Zoho products then it fits very naturally into your existing workflows. If your main goal is to collect reliable business data with straightforward forms and rout it into CRM, helpdesk or spreadsheets, it is a comfortable and affordable option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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