What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Client Friendly Policies
- Fair
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis and Survey Function
Drag and Drop Design
Security
Electronic Signatures
Mobility
Workflow Automation
Version Management
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Vendor Support
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Zoho Forms Reviews
Walid H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted May 2026
Excellent in Feedback Collection.
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
The platform is excellent in feedback collection. It supports from question formulation to analyzing the feedback collected. The platform has many templates that fits multiple niche which makes questionnaire development easy.
What is your favorite aspect of this product?
Allows to collect students feedback in multiple channels and using different methods such as survey, polls, questionnaires, document sharing among others.
What do you dislike most about this product?
I had a challenge with the support team that took time to sort an issue.
What recommendations would you give to someone considering this product?
If you are looking for an efficient and effective feedback collection platform, choosing Zoho Forms you will not go wrong.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kehinde A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2025
Great tool for event feedback
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
It's linked to other Zoho workspace
What is your favorite aspect of this product?
Seamless Integration for marketing campaign
What do you dislike most about this product?
Too expensive
What recommendations would you give to someone considering this product?
A good tool for email marketer
Pros
- Unique Features
- Client's Interest First
- Friendly Negotiation
- Continually Improving Product
Please tell us why you think this review should be flagged.
Ezekiel A.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2025
Simple, powerful tool for smart online forms.
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Seamless integration with Zoho apps and workflows.
What is your favorite aspect of this product?
Easy drag-and-drop form builder.
What do you dislike most about this product?
Limited offline form functionality.
What recommendations would you give to someone considering this product?
Great for teams needing reliable, integrated forms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.