Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
7% Neutral
88% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Data Analysis and Survey Function

83

Drag and Drop Design

83

Security

82

Electronic Signatures

82

Mobility

82

Workflow Automation

81

Version Management

81

APIs and Integration

80

Field Configuration and Customization

80

State Transformation

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

82

Vendor Support

82

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Zoho Forms Reviews

Afridi K.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Beautiful Power Packed Product

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Its simplicity and the productive infrastructure which is very helpful. It has the entire suite and can be integrated within.

What is your favorite aspect of this product?

The form is better i feel then typeform. because there is a lot of useful features integrated and the deployment of the same is very easy,

What do you dislike most about this product?

The features are missing which is already in zoho survey

What recommendations would you give to someone considering this product?

This is the best product and you can get it forsure and will help you to get the data in very appropriate format

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Deepak G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

"Time saving eform creator""

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Zoho form is very good form application where you get drag and drop flexibility to create a good eform and very easy to use

What is your favorite aspect of this product?

Drag and drop feature that I used the most while creating the eform and it saves lot of time as well.

What do you dislike most about this product?

I don't have any kind of dislike for the product.

What recommendations would you give to someone considering this product?

Yes, I would recommend it to user who need to create a good eform while less time very good software

Pros

  • Continually Improving Product
  • Caring
  • Respectful
  • Client Friendly Policies

Lorenzoロレンツォ M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Great tool for collecting customer data

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

The benefits and best aspects of Zoho Forms are as follows: It is a drag-and-drop custom form builder, it can send email/SMS and app alerts once it is filled out and submitted by a potential customer, and it interfaces with other Zoho services like Zoho CRM, Zoho Desk, etc. It is a straightforward drag-and-drop web form builder. It connects seamlessly with my other Zoho apps, particularly Zoho CRM.

What is your favorite aspect of this product?

Everything we require, including CRM, email marketing, chat, accounting, and much more, is available in one convenient location. Also, the suite includes some potent reporting and analytics tools that aid in turning all the data and information into insightful and practical reports. The most effective techniques involved scheduling, monitoring social media, and producing incredibly personalized forms. Your marketing ROI will soar if you utilize every one of the features and tools included in the package.

What do you dislike most about this product?

With the help of Zoho Form builder, creating forms is simple and hassle-free. Nonetheless, a few features might be added to the product to make it better. for instance, to offer the option of adding many fields to a single row. Although the customer service quickly responds, the representative occasionally displays rudeness and lacks attention.

What recommendations would you give to someone considering this product?

The best form solution I've used is Zoho Form. Zoho Forms is where to create a registration form or conduct surveys. Any type of functionality needed by most enterprises is handled by it. It allows us to accept payments using a form and can be integrated with well-known payment processors like PayPal, Stripe, Razorpay, Paytm, and Instamojo.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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