What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Inspires Innovation

Feature Ratings

Average 85

Revenue Recognition Support

100

Utilization Management

100

Workflow Approvals

100

Billing & Invoicing

86

Expense Management

86

Time Tracking

85

Resource & Capacity Management

84

Auditability & Change History

84

Delivery & Financial reporting

84

Project and Engagement management

83

Mobile Access

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of IT Administration

85

Vendor Support

84

Breadth of Features

84

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

80

Wrike Reviews

Paul M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Wrike provides effective performance

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

That this platform offers very understandable functionalities that allow you to work optimally in any scenario that presents some difficulty, making it simpler and allowing you to manage your work in general terms quite effectively and quickly at the same time

What is your favorite aspect of this product?

The way it promotes the increased work development of each employee, providing a way to schedule each task that arises, and thus effectively execute the fulfillment of their work

What do you dislike most about this product?

Without any doubt the design is one of the features that I dislike the most, because this is a very useful platform in many ways but with a poor interface for its functions

What recommendations would you give to someone considering this product?

Wrike is an ideal platform for medium-sized organizations and commercial establishments that execute projects frequently and have a considerable number of employees and customers, promoting effective management of each job

Pros

  • Efficient Service
  • Inspires Innovation
  • Client Friendly Policies
  • Client's Interest First

Cons

  • Less Performance Enhancing

Thalia Ester M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Wrike: a great alternative

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike went through different departments in the organization starting with sales and later technical support among others that have followed the gap of this software with excellent results. In our department we make sure through Wrike that people are aware of the deadlines for projects and that the information reaches exactly the right person. On the other hand when projects are running it becomes an excellent way to organize the information within it.

What is your favorite aspect of this product?

Its interface is simple and very intuitive, it allows to carry out the work without overwhelming colors or clutter functions that turn a simple search into a martyrdom. It has functional tools such as the calendar that adapts 100% to our needs, tasks can be personalized and organized as they arise, and it allows to reprogram priorities as they change in the company. On the other hand, it has notifications that are very useful, especially to label people who must be updated, or when they must follow the necessary steps for the work team to fulfill a task.

What do you dislike most about this product?

It has a function, called my work, which up to now is not very useful for the team, in fact when compared with the customizable panels or with the calendar it seems a completely useless function. The search function gives many results when entering a command, it gives so many results that it tends to clutter the screen and cause confusion when reviewing the results. Outside of this, the software is very complete and has no flaws in its programming or in any other important aspect of its operation.

What recommendations would you give to someone considering this product?

If your company requires a project management tool or needs to follow up collaborations that have step-by-step tasks, Wrike is undoubtedly a great alternative. With Wrike, creativity is not neglected as it allows you to comment on images or PDFs and unleash the imagination of your workers. It has a document editor that allows you to make changes to a .docx file without having to manually download it and open it through your PC. Without a doubt, the software has very good features and that is why I always recommend it without thinking twice.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Helen S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Wrike for better services

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike has greater capacity in managing business processes as compared to similar products.

What is your favorite aspect of this product?

It automates most processes making it easier for employees to concentrate on more productive areas.

What do you dislike most about this product?

I have not seen any negative functionality of Wrike.

What recommendations would you give to someone considering this product?

This is great product that can lead to faster growth of an organization.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

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