What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Campaign Management
Content Storage
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Danielle W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
WordPress.com – A Popular CMS platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is simple, fast and easy to use and understand. The interface is neat and easy for the users’ at initial level. It is easy to manage this platform for every user. By adding plug-ins, user can get access and can get familiar with a lot of new features.
What is your favorite aspect of this product?
This platform contains a number of widgets and templates. This helps the user because it provides them shortcuts. The customer support system is fast and responsive. It provides them security as well. It integrates well with other applications.
What do you dislike most about this product?
The loading speed of the platform is slow and time-taking. The library management does not provide all related stuff to users’. User themselves had to backup it. Constant updates make interruptions in between users’ work.
What recommendations would you give to someone considering this product?
The loading speed of the platform should be improved. The library management should provide all features for better user experience. The backup should be automatic as it would save user from unnecessary work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Alexa c.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Great tool for website and blogs.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has alot of plugins by which you can make websites and integrate them with API's. Useful video tutorials. Makes codding easy and also allow boty design. It has good looking themes.
What is your favorite aspect of this product?
Easy to set up and use with user friendly interface Ability to integrate plugins. Ability to use pre-made themed site from templates for quick setup
What do you dislike most about this product?
I dislike how it lacks dra and drop functionality
What recommendations would you give to someone considering this product?
It's among the best website builder tool
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kelly P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
WordPress is the easiest way to create web pages
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Our primary business website is built with WordPress. It's under my department's care, yet the whole company uses it. When paired with other plugins, it has shown itself to be a highly flexible system. With great success, we have expanded on the X concept.
What is your favorite aspect of this product?
WordPress is a great choice if you have some knowledge of web programming and are confident in your ability to solve problems and troubleshoot on your own, but have few other tools at your disposal. It's a lot more flexible and enjoyable to use as a developer than other more curated platforms. For very little effort, you get features and reliability normally reserved for enterprise-level systems.
What do you dislike most about this product?
WordPress advertises itself as user-friendly, yet more complicated tasks may necessitate assistance from a professional. Due to the extensive nature of the WordPress plugin ecosystem, incompatibilities between individual plugins are fairly unusual. Those are notoriously difficult to fix and have been linked to website crashes.
What recommendations would you give to someone considering this product?
WordPress is the best option if you need a website and also want the freedom to change things like the text, add pages, and so on. It has repeatedly been validated as the superior platform for the vast majority of websites. There may be better options, like as Shopify or Squarespace, for a smaller e-commerce site. But if you aren't selling anything or if you need something more robust, WordPress is your best bet.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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