What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Campaign Management
Content Storage
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Wareen I.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Scalable and great website builder
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It was beneficial to receive guidance with application optimization. We return to crucial questions—development, expansion, and learning as soon as possible. Standing out in the digital world is essential if you want to advance the most in the digital age. What WordpressVIP does is this. I've experienced more clients since switching to a Wordpress VIP domain.
What is your favorite aspect of this product?
It is advantageous to create and manage customer notification sections, columns, and advertisements on the company's corporate and EC websites. It's important because it gives you a lot of versatility; you may interact with people quickly and post images in any way you desire. To avoid security issues, it manually reviews any plugins or nodes from third parties. The site is scalable and can handle high daily visitor volumes without losing efficacy.
What do you dislike most about this product?
It is improper to analyze essential data on big organizations using corporate site navigation data provided on consignment from a corporation. It costs a little more money. The site's data is entirely in the control of Wordpress VIP; you cannot change it. Change can only be brought about by communicating your thoughts. It takes time to review for necessary improvements.
What recommendations would you give to someone considering this product?
The experience is fantastic when combined with unsurpassed service in the industry. We can devote more time to creating and delivering new tool features because Wordpress VIP handles infrastructure and software updates. Businesses can concentrate on their services and products since Wordpress VIP will take care of the app scaling and architecture.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sydney L.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Dec 2022
Easiest customization!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Word Press is offered at an affordable price for the quality of service it provides
What is your favorite aspect of this product?
I love how easy it is to customize information on our website!
What do you dislike most about this product?
At times, I feel like there are more competitive, newer products out there, but we haven't switched because word press is what we know
What recommendations would you give to someone considering this product?
Compare other vendor websites to see what scale you need
Pros
- Respectful
- Helps Innovate
- Efficient Service
- Saves Time
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
David M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Elastic and wonderful platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is the market leader when it comes to content marketing since it focuses on keeping its prices low while providing its consumers with cutting-edge functionality. WordPress.com is a flexible, wonderful platform that we can use to oversee all of our website's editorial and posting requirements in one location.
What is your favorite aspect of this product?
We use WordPress.com's features and capabilities to not only produce and publish interesting material but also to add pages that give our site a more conventional style and appearance. It provides a tonne of great templates to enhance the beauty of pages. We may easily include images and videos in our content. WordPress.com's user interface is truly outstanding, adding even more beauty to its simplicity and effectiveness.
What do you dislike most about this product?
Attention than the irritating advertisements on the back end, I haven't encountered any other issues there. The back end is just brilliantly laden with intrusive adverts, which periodically sidetracked me from my work and annoyed me.
What recommendations would you give to someone considering this product?
I have a good experience with the WordPress.com content marketing tool and I adore how simple and convenient this content marketing platform is. Companies can use the WordPress.com platform to create attractive content quickly and effortlessly. It is ideal for anyone who wishes to do away with other less flexible and complicated solutions.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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