What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Campaign Management
Content Storage
Content Creation
Web Experience Management Integration
Editorial Workflow
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Maddi S.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2024
Fantastic Platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Themes and Plugins
What is your favorite aspect of this product?
We can use in any domain
What do you dislike most about this product?
We have to learn from scratch
What recommendations would you give to someone considering this product?
I highly recommend this platform for having best websites.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mary H.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2024
Great for freelancers and personal use!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's free, relatively easy to learn, really well known and trusted
What is your favorite aspect of this product?
I can add things to my portfolio quickly and easily and update in real time
What do you dislike most about this product?
It can be a little tricky to learn and is not as intuitive as I would like. My site is also not super mobile friendly
What recommendations would you give to someone considering this product?
Great for personal and freelance use, might want to use something more advance for enterprise sites
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Arunkumar R.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Apr 2024
Best website template tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress giving lots of web templates and easy to customise our website.it's low cost tool for helping make website easy.
What is your favorite aspect of this product?
WordPress giving lots of template this will help to design website.low code concept is very interesting.
What do you dislike most about this product?
Nothing dislike in my point of view and everything is good.
What recommendations would you give to someone considering this product?
If you searching best platform for website design and development WordPress will help you.
Pros
- Continually Improving Product
- Reliable
- Inspires Innovation
- Caring