What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Sarahi R.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2024
Easy to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Stands out from similar products due to its powerful combination of ease of use scalability
What is your favorite aspect of this product?
It´s incredible felixibility. Whether you are building a simple blog, a dynamic portfolii or a fully functional ecommerce site
What do you dislike most about this product?
Is the limitation on advanced customization options
What recommendations would you give to someone considering this product?
Define yout goals, and use the support resources
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Samuel A.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: End User of Application
Submitted Nov 2024
Easy customization and best option for coding user
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress offers a robust and flexible platform that can incorporate coding into your design apart from the usually drag and drop feature offered through plugins like Element or, wordpress website also have a better SEO authority on the internet.
What is your favorite aspect of this product?
Unlimited number of alternative plugins to select from, this enhances so many feature options and the setup of SEO features on the platform is superb
What do you dislike most about this product?
Since most of it's feature is dependent on plugins, using wordpress has a long learning curve with each plugins you add, you will need to learn how to use it independently. This numerous plugins also reduce the load speed of your website. I also get a mail of wordpress update every week and I wonder why.
What recommendations would you give to someone considering this product?
I highly recommend wordpress, it's a good option for a large website with their robust content management portal, it is easy to integrate with other tools and socials and it's a good option for customization especially with users with coding skills.
Pros
- Enables Productivity
- Inspires Innovation
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
JosHua M.
- Role: C-Level
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Comes with free and secure hosting
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
On top of the website building, has the secure hosting which comes with enough storage to host all the website files and also the logo maker of WordPress has good templates to create good looking logos and site favicons
What is your favorite aspect of this product?
I do like the website and logo templates of WordPress that are so easier to use where they can be customized to meet any preference and also has the image maker with AI to create good looking graphics for any website
What do you dislike most about this product?
Wordpress has good templates to use to create websites even to beginners though; to export the files to other building tools is impossible this makes it hard to explore other tools with export
What recommendations would you give to someone considering this product?
I would recommend WordPress
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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