What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Alexandra V.
- Role: Operations
- Industry: Other
- Involvement: Initial Implementation
Submitted Sep 2021
Excellent customizable content marketing tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The easiest, most comprehensive and the most flexible of all content marketing tool for website building either for commercial, blog, business or marketing allowing anyone to create a high quality websites in a variety of functions.
What is your favorite aspect of this product?
Easy to use website builders. Different templates to choose from. Plugin functionality, no coding only settings allowing to do something awesome. Options to customize WordPress are outstanding. Super easy to deploy and use it after a short period of time. Separation of posts and pages. Integration for online marketing.
What do you dislike most about this product?
Open source platform saving great on expense nothing to dislike.
What recommendations would you give to someone considering this product?
The easiest and the most comprehensive platform which is easy to deploy and use with many options available to create your website. Excellent for any one interested in hosting a high quality website.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Isaac W.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2021
A great web designing and web building tool.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
This tool helps to increase our organization Search Engine Optimization (SEO). It's simple to publish web contents with this tool.
What is your favorite aspect of this product?
Enables ease to design and build modern websites quickly. It's simple to manage web contents with this tool. This tool also helps to edit websites easily. It's simple to host websites domain with this tool. Has vast features that are user-friendly and simple to use.
What do you dislike most about this product?
I haven't experienced any downside or challenge when using this tool as it's highly customizable to meet all our needs.
What recommendations would you give to someone considering this product?
I recommend the use of this tool for building very attractive website and for web contents management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Raul F.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Sep 2021
A market standard that works
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has plenty of integrations, it is the number one in the world. It is easy to implement (the .com version, and also the .org version), and it can be migrated to the .org version anytime. In this sense it is a clear winner. The bad points are that, being more complex and mature, it may be slow. I mean, pages do not load so fast as alternative solutions such as Ghost.
What is your favorite aspect of this product?
Easy to set up, and very professional. It offers a free starting plan. Therefore in 30 minutes you can start blogging with your own URL. And when the blog site growths, it is possible to move to an own domain with just a few click and a very reasonable price. Even use it to accept payments. It gives a lot of flexibility to move back the Opensource version anytime. But having the professional hosting they offer and the security suite, it is an advantege an problems free option.
What do you dislike most about this product?
I dislike two things: one it is that pages load slowly many times. And second that it can become complex to use. There is an open source version that is the most popular. And the paid version. The open source is when it is possible to get the maximum of flexibility but at the price of needing to add a lot of tech effort.
What recommendations would you give to someone considering this product?
I find it very useful at the early stages of the "blogging journey", when the user just wants to start out and test the waters without an initial investment. And also, at the very end of the of the blogging "journey", when after many years, you have a solid business and just want to not have to worry about tech issues and focus on content creation.
Pros
- Unique Features
- Inspires Innovation
- Respectful
- Altruistic
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
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