Wire Logo
Wire Logo
Wire

Wire

7.2 / 10
Category
Wire
7.2 / 10

What is Wire?

Combining secure group messaging, voice and video calls, screen-sharing, and file-sharing – Wire Pro is built for organizations that need to protect their documents, and secure their communications across teams, and with clients and partners.

Company Details


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Wire Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wire.

86 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wire?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Unique Features
  • Client's Interest First
  • Over Delivered

Feature Ratings

Average 81

Instant Messaging

93

File Sharing Collaboration

92

Document Collaboration

83

Notifications

79

Granular Access Management

78

Voice and Video Collaboration

78

Search

78

Cross Platform Support

73

Task Management

71

Integration With Productivity Tools

70

Screen Sharing

58

Vendor Capability Ratings

Average 75

Breadth of Features

100

Ease of Data Integration

88

Product Strategy and Rate of Improvement

88

Availability and Quality of Training

77

Business Value Created

77

Ease of Customization

76

Ease of IT Administration

76

Quality of Features

76

Ease of Implementation

74

Vendor Support

65

Usability and Intuitiveness

54

Wire Reviews

Akash r.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Solid product with great features!

Likeliness to Recommend

10 / 10

What differentiates Wire from other similar products?

One to one messaging and video call and nice customer support

What is your favorite aspect of this product?

Its encrypted and secure.

What do you dislike most about this product?

User interface can be improved little bit more

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Supreet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to Learn and implement!

Likeliness to Recommend

8 / 10

What is your favorite aspect of this product?

The user interface and interactivity creates an environment that makes me and my team want to stay on the application and continue working. I have been highly influenced by how the software encourages the users to enhance and customize the software during integration which my company plans to do later this year. Its ability to be integrated and implemented easily allows users like me to continue loving the software and use this as a valuable tool and asset for my business.

What do you dislike most about this product?

While the user interface of the software is great, the user experience really needs work. I have been struggling when it comes to getting used to the software as once an important message gets lost in the thread, it becomes difficult to get back there.

What recommendations would you give to someone considering this product?

If you require a secure and feature-rich software then you must go ahead with wire as it is easy to customize, integrate and implement the software and the customer support team just makes everything easier.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Charges for Enhancements

Justin S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

True Privacy by Swiss law & zero access encryption

Likeliness to Recommend

10 / 10

What differentiates Wire from other similar products?

Wire Pro is unmatched in it's capability to provide true unfettered privacy, immune from warrantless wiretapping and intrusion. It can uniquely, do this because of it's zero access encryption, unique encryption ciphers for every single message (meaning each and every message sent is it's own fortress), and most importantly it's infrastructure is located safely within Swiss borders. Protected by Swiss law, far from the crooked fingers of 13-Eyes listening countries or those who practice the deplorable habits of espousing rule of law and the value of privacy and then ignore all due process by spying on hapless victims.

What is your favorite aspect of this product?

It's protected by Swiss privacy laws. This is the only thing that can and will butress your privacy against wide scale and daily abuse of warrantless wiretapping carried out every single day world wide.

What do you dislike most about this product?

I must say that I've yet to take issue with the software. It does what is advertised and I've yet to encounter any downtime.

What recommendations would you give to someone considering this product?

Beware the down vote army and do not assume that in the IOS store you may be hesitant based on the low avg star rating. This is intended to deter users from making the best choice in favor of a poor one backed by better ratings. We can call this propaganda aimed at herding the uninitiated and ingnorant into the thoroughly compromised arms of apps who's infrastructure is located within the boundaries of countries who participate in warrantless wiretapping.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service