Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.2 /10

1402 Reviews Write a Review

Claim Software

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Fair
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Mercy A.

Role: Operations
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Better for meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The solution offer the best security, audio/video quality for meetings

What is your favorite aspect of this product?

its so easy to use mostly with team already using Cisco tools

What do you dislike most about this product?

No dislike for real

What recommendations would you give to someone considering this product?

i recommend the solution because of its good quality in terms meeting recordings

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Monica N.

Role: Operations
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Reliable tool for Audio and Video meeting

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The advanced meeting features of Webex meetings like real-time transcription, breakout rooms, and noise cancellation makes it better option for me for online meetings

What is your favorite aspect of this product?

My favorite and important aspect of why Webex Meetings is its reliable audio and video quality, even in ears with poor connections its friendly interface and so easy to use after mastering it

What do you dislike most about this product?

To new users the tool can be overwhelming to navigate

What recommendations would you give to someone considering this product?

For new user before considering Webex one should be in position to have continued learning of how to navigate and get work done through the technical support team, i recommend the tool to other users due its benefits

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Kortney M.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Used to be a great conference tool

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Back in the day it was one of the very few conference tools and it was really good until it became harder to download the videos of the conference (This may have changed). Nowadays, I use more Zoom as it is more user friendly. I probably give WebEx another chance as I'm sure they've improved since the last time I used them and before the video format change, I used to love that tool.

What is your favorite aspect of this product?

It was easy to use and had all the necessary features for a conference call.

What do you dislike most about this product?

The fact that downloading the video of a conference was so difficult.

What recommendations would you give to someone considering this product?

To ask for a demo first.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Mercy A.

Better for meetings

Likeliness to Recommend

Pros

Monica N.

Reliable tool for Audio and Video meeting

Likeliness to Recommend

Pros

Kortney M.

Used to be a great conference tool

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization