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Cisco Systems

Webex Meetings

Composite Score

8.8 /10

CX Score

9.2 /10

1476 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Feature Ratings

Average 83

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Instant Messaging

Audio Conferencing Call in Bridge

Virtual Whiteboard

File Transfer

Application Share

Keyboard Mouse Control

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Ranjan D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

My trusted platform for professional webinars

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I noticed that WebEx Meeting is also suitable for webinars and large events.

What is your favorite aspect of this product?

I found its recording and cloud storage features quite useful.

What do you dislike most about this product?

I experienced that the initial setup can take a little time.

What recommendations would you give to someone considering this product?

I would say that if you conduct regular webinars, this is a strong option.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Amarnath S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

My favorite tool for team collaboration

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I observed that WebEx Meeting is useful due to features like chat, polls, and breakout rooms.

What is your favorite aspect of this product?

I found its breakout room feature very helpful for team discussions.

What do you dislike most about this product?

I experienced that audio lag can sometimes occur in large groups.

What recommendations would you give to someone considering this product?

I would advise using it with a stable internet connection.

Pros

Performance Enhancing
Efficient Service
Inspires Innovation
Caring

Selene W.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2026

Stable Enterprise Meetings

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings feels built with enterprise stability and governance in mind. It is often chosen in environments where compliance, managed infrastructure, and controlled collaboration matter. From an SRE perspective, it supports structured communication during outages and cross team response. That enterprise focus sets it apart.

What is your favorite aspect of this product?

The platform performs well for large, structured meetings where reliability matters more than lightweight chat features. It handles executive calls and operational reviews with consistent quality. For reliability teams, dependable conferencing reduces friction during high pressure coordination. That steadiness is a key benefit.

What do you dislike most about this product?

The interface can feel heavier than simpler meeting tools. Some advanced settings take time to learn and configure. Troubleshooting may require deeper admin access for full visibility. Overall, it works best in organizations that prioritize structured enterprise collaboration.

What recommendations would you give to someone considering this product?

Establish standard usage practices for incident bridges and operational calls. Enable logging and quality reporting so recurring issues can be traced. Test performance across office and remote networks before full rollout. With good preparation, Webex becomes a strong tool for reliability focused organizations.

Pros

Helps Innovate
Reliable
Effective Service
Inspires Innovation

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Ranjan D.

My trusted platform for professional webinars

Likeliness to Recommend

Pros

Amarnath S.

My favorite tool for team collaboration

Likeliness to Recommend

Pros

Selene W.

Stable Enterprise Meetings

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Instant Messaging

Audio Conferencing Call in Bridge

Virtual Whiteboard

File Transfer

Application Share

Keyboard Mouse Control

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization