Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Instant Messaging

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

File Transfer

81

Application Share

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Jinal T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Enterprise Grade Stability with Advanced Analytics

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Webex has an unparalleled position owing to its historical operational stability in enterprise environments. The server infrastructure avoids throttling of data for global operations that have maximum capacity. The software provides baseline reliability of critical operation instead of experimental feature integration to a higher priority.

What is your favorite aspect of this product?

The post-event telemetry and analytics dashboard is very comprehensive. Administrators can pull granular datasets that show the length of connections, frequency of interactions and overall engagement measures for participants that will allow precision in the quantitative analysis of efficacy of broadcast.

What do you dislike most about this product?

The low-light graphical interface theme (Dark Mode) has poor contrast ratios. Specific navigational vectors and typographical elements do not have enough differentiation and influence the statistical probability of user input error.

What recommendations would you give to someone considering this product?

The best choice for entities demanding the validated infrastructure for mass concurrent usage. Organizations that do not have higher volume requirements may find the interface deficiencies outweigh the benefits of hyper-scalability.

Pros

  • Efficient Service
  • Inspires Innovation
  • Helps Innovate
  • Reliable

Cons

  • Commodity Features
  • Vendor's Interest First
  • Slower Product Innovation

William M.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

A Well Equipped Web Conferencing Tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings comes with AI features that helps in translation and also comes with noise cancellation which is not common with most competitors.

What is your favorite aspect of this product?

I like that Webex Meetings has enhanced our team collaboration and our virtual meetings are more successful and interactive thereby making running our business smooth. The security features offered by Webex Meetings ensures confidential business communication.

What do you dislike most about this product?

So far no major fails to report. However, it's worth noting that the tool is adversely affected by bandwidth quality.

What recommendations would you give to someone considering this product?

For business web meetings and team collaboration, WebEx Meetings offers dependable features and has worked well for our business and hence my recommendation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ISHAN S.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Works Well for Online Consultations and Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

One thing I noticed about Webex Meetings is that it feels more stable during calls, especially when the internet is not perfect. The audio and video quality stay consistent, which makes meetings smoother. It also handles screen sharing and group discussions in a better way, so it feels more reliable for regular meetings and consultations compared to some other tools.

What is your favorite aspect of this product?

My favorite part is how smoothly the meetings run, even during longer sessions. It helps me stay focused without worrying about call drops or interruptions. In my work, it is useful for handling online consultations and discussions in a clear and organized way, which saves time and makes communication easier. It helps me handle patient consultations without having to repeat things again and again, as the audio and connection usually stay clear throughout the session.

What do you dislike most about this product?

So far, I have not faced any major issues while using it, and overall the experience has been smooth. Sometimes, at the start of a meeting, it can take a few seconds to connect properly, especially if the internet is not very strong. But once the meeting starts, it usually runs without any problem.

What recommendations would you give to someone considering this product?

I would suggest trying it for your regular meetings or consultations and taking some time to explore the main features in the beginning. It is easy to get used to once you start using it regularly. If your work involves frequent calls or discussions, it works well for keeping communication clear and organized without much hassle. It works well if you need a stable option for handling regular calls without worrying much about interruptions.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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