Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kethwell K.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An exceptional tool for business communications.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is a very exceptional tool that allows you to make unlimited audio and video calls. Again, it allows you to share files, schedule meetings online and share screens. It has a very intuitive and user-friendly interface which makes it easy to use and learn.

What is your favorite aspect of this product?

With the help of Cisco Webex Meetings, you can chat live with friends, colleagues and customers. It has a responsive customer support team behind it, they respond quickly and efficiently once you contact them. Additionally, Cisco Webex Meetings has a very nice and cool video and audio quality which makes it a powerful application for Business communications.

What do you dislike most about this product?

Cisco Webex Meetings is a complete software for communication. Until today, i haven't found any challenge while using it.

What recommendations would you give to someone considering this product?

I highly recommend Cisco Webex Meetings for online meetings, video conferencing and screen sharing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

James K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An outstanding platform for communications.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has been tested and proven that it is a powerful and easy-to-use software for communication. It supports powerful features that allow you to have a very effective communication. I like its simplicity and functionality that makes it simple to learn and use.

What is your favorite aspect of this product?

Cisco Webex Meetings has a very nice and cool video and audio quality which makes it a great platform for video and audio conferencing. I like the ability to chat face to face with my customers from anywhere anytime across the world. Sharing files is easy and fast with Cisco Webex Meetings.

What do you dislike most about this product?

Cisco Webex Meetings meets all my needs so I don't have anything to mention as a dislike about it.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings to all prospective customers looking for a nice tool for conferencing and file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Reliable videoconferencing tool.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco provides a great way to converse over the phone and via video. The advantage is that virtual meetings or appointments with customers can be planned in this manner. The ability to invite third persons via a link is a fantastic feature. During the conference, documents and presentations can be simply shared. Without all participants being physically present at the same moment, discussions can take place. You can save time by recording the meeting and having the option of feeding and replaying all media to allow all users to participate. This makes it much easy to hold meetings, especially during the Corona period.

What is your favorite aspect of this product?

A easy method for holding meetings or conferences with a large group of people. When it comes to travel expenses for personal meetings, for example, this saves a lot of time and money. Meeting management is simple, as is interacting with coworkers, and dialing in from wherever, in case of an emergency, is simple. Cisco Webex Meetings satisfies all of the digital round table's standards. It's a safe and simple tool that may be used to invite numerous people at once. Everything operates nicely thanks to the straightforward navigation. Everything is available, from the recording function to screen splitting.

What do you dislike most about this product?

Because the computer uses a lot of battery power, it must be connected to the mains. In addition, the image usually contains flaws or freezes. Alternative systems, in the meantime, have rendered it obsolete. The initial setup is complicated and time-consuming, and it may take longer than anticipated ,if you are not externally invited and do it yourself. I'd like to see more passive possibilities for participants to contribute to the conversation (rather than actively "talking in the center"), such as "snacks" from each user appearing in the live stream for the relevant users.

What recommendations would you give to someone considering this product?

Video conferencing runs seamlessly during a Webex session, with useful features like polls and group meetings. Recordings of sessions can be preserved locally or in the cloud. Because of the good connection, sending appointments from Outlook is simple. Individual screens or programs can be easily shared and sent by anyone. You may also offer other folks screen control so they can click their way through a presentation independently. To play films and audio files, you must update your sharing settings. Instead of switching between transferring content, as well as video and audio files, it would be nice if this happened automatically.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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