Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

5 StarTool for Virtual Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex is utilized across the entire organization for meetings as many of our teams are located across the country. With the COVID pandemic, we are using this exclusively to hold meetings with internal teams and external customers. Since we cannot physically meet, we utilize the features on Webex to hold meetings, enable video to view the other participants, and go over presentation material.

What is your favorite aspect of this product?

Ease of setting up meeting Ease of voice options, either phone, computer audio. Security features to allow a private communication

What do you dislike most about this product?

Screen control doesn't work sometimes. There should be a sound when someone raises their hand. App takes a lot of time to start.

What recommendations would you give to someone considering this product?

Most of the people are working from home, due to this COVID-19 pandemic; it is very well suited to home users who can connect with anyone virtually. It is also well suited to organizations that don't have video conference rooms/facility. It will be less appropriate when people are in the same building or in same room, it's better to meet inside a meeting room

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Federico F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and great functionalities

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

User experience and bulk of functionalities. The available functionalities are also provedied with high quality

What is your favorite aspect of this product?

Audio / Video Quality

What do you dislike most about this product?

Client based, they should push a little bit more on the web based platform

What recommendations would you give to someone considering this product?

Great quality of conferences, can be acquired with no doubts

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Gatatha M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Communication and Conferencing Made Easy

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is very innovative yet offers a simple interface for everyone to make better use of the software.

What is your favorite aspect of this product?

This conferencing software is affordable, innovative, simple, and effective The quality of video and audio is top in the industry yet it does not lag Cisco Webex Meetings supports many web meeting participants

What do you dislike most about this product?

Currently I have no problems with the way the software works.

What recommendations would you give to someone considering this product?

Well, Cisco Webex Meetings is not an average software but one of the best considering the features it offers and also the price point. I recommend businesses of all size to try this web solution.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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