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Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.2 /10

1442 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Fair
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 83

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Application Share

Keyboard Mouse Control

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Charles K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A recommendable software for conferencing.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

What i like most about Cisco Webex Meetings is how it supports great and reliable features that allow you to have a smooth and amazing communication within your organization. It is a brilliant and amazing platform that allows you to schedule meetings, share files and screens. It has a simple and user-friendly interface that makes it easy to use.

What is your favorite aspect of this product?

I have used Cisco Webex Meetings for more than 4 years and it has been of great help to me and my colleagues. It allows us to easily share files, schedule meetings and make video and audio calls. I like its video and audio quality, very nice and satisfying.

What do you dislike most about this product?

With the help of Cisco Webex Meetings, you are set to go. It is an amazing and exceptional tool for communication. I don't have anything to dislike about it.

What recommendations would you give to someone considering this product?

To all prospective customers considering Cisco Webex Meetings, i advice them to go ahead and implement it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tricia C.

Role: Finance
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A trustworthy video conferencing solution.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It's simple to join a webex meeting with just a single tap anywhere and anytime. It's simple to record Webex Meetings.

What is your favorite aspect of this product?

It's possible to share my screen with anyone using this tool. Enhance great audio and video conferencing. Offers a chat feature hence ease to engage my colleagues with instant messages. Brings communication under one single roof thus saving money and time for business travellings.

What do you dislike most about this product?

Background noises during meeting session can be annoying.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings provide a secure platform for conducting productive meeting sessions.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ian M.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A very secure and advanced tool for communication.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has a very nice and user-friendly interface that makes it simple to learn and use. It allows you to share files, share screens, send messages instantly and make video and audio calls. It is a brilliant and fantastic tool that allows you to chat face to face with customers, friends and colleagues.

What is your favorite aspect of this product?

Cisco Webex Meetings has made it extremely easy for us to have a very effective and efficient communication within our company. It is easy and fast to install, set up and use. I like its nice and user-friendly interface that makes it simple for users to learn it and get started. Sharing files is easy, simple and fast with Cisco Webex Meetings.

What do you dislike most about this product?

The only disadvantage of Cisco Webex Meetings is that you must be connected to strong internet for you to share large sized files and schedule meetings online.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has been really helpful and reliable tool. I strongly recommend it to all companies, both small and large.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Charles K.

A recommendable software for conferencing.

Likeliness to Recommend

Pros

Tricia C.

A trustworthy video conferencing solution.

Likeliness to Recommend

Pros

Ian M.

A very secure and advanced tool for communication.

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Application Share

Keyboard Mouse Control

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization