What is WalkMe?
WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WalkMe?
Pros
- Respectful
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Contextual Guidance
Process Flows
Analytics and Reporting
Content Creation
Help Screens
Lightweight Automation
Content Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Ease of Data Integration
Ease of Customization
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WalkMe Reviews
Hitesh S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Loaded with features but a bit pricey
Likeliness to Recommend
What differentiates WalkMe from other similar products?
WalkMe offers some unique features like automation, action bot, non-liner walkthroughs.
What is your favorite aspect of this product?
Workflows can be triggered based on dynamic events in your application. WalkMe also has a very large community so you can get help and new ideas easily.
What do you dislike most about this product?
Pricing is on the higher end. WalkMe team should work on making this tool affordable for small and mid size organizations.
What recommendations would you give to someone considering this product?
Its totally worth investing if you are looking for an enterprise level digital adoption tool. The value it delivers will justify the yearly cost.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Less Generous
Please tell us why you think this review should be flagged.
gatheca l.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2023
The Review of WalkMe
Likeliness to Recommend
What differentiates WalkMe from other similar products?
WalkMe is cheap and affordable to many clients.
What is your favorite aspect of this product?
WalkMe is accessible and easy to log in. This make it common to many people.
What do you dislike most about this product?
WalkMe is prone to many adverts that took a lot of time when using this software.
What recommendations would you give to someone considering this product?
I have been with WalkMe for many years and I would recommend other company to use it.
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Guillermo D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
WalkMe is a digital adoption platform.
Likeliness to Recommend
What differentiates WalkMe from other similar products?
WalkMe is a digital adoption platform that helps users navigate any software or web application easily and efficiently. Unlike other similar products, WalkMe offers a personalized and adaptive experience that adjusts to the knowledge level and needs of each user. WalkMe also allows companies to measure and improve the performance of their employees, customers and partners, as well as optimize their digital processes and reduce support costs.
What is your favorite aspect of this product?
My favorite aspect of this product is its sleek and functional design that allows me to access all the features with ease. I also like that it has a long battery life, which allows me to use it throughout the day without worrying about recharging. Also, I find it to be very competitively priced, considering all the advantages it offers. I think this product is an excellent option for those who are looking for a modern and versatile device.
What do you dislike most about this product?
What I dislike most about Walkme is that it does not offer a customized solution for each type of user and application. Walkme is based on machine learning algorithms that don't always understand how humans interact with user interfaces. Additionally, Walkme requires installation on each app, which can be cumbersome and costly for organizations with multiple digital platforms.
What recommendations would you give to someone considering this product?
Walkme is a digital adoption platform that helps users navigate any software or app easily and efficiently. I would recommend Walkme because it offers a number of benefits. Walkme is an innovative and versatile solution that adapts to any type of software or application, be it web, mobile or desktop. With Walkme, users can achieve their goals faster and with greater confidence.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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