Vortal Logo Award Winner Product Badge
Vortal Logo Award Winner Product Badge
Vortal

Vortal

7.2 /10
Category
Vortal
7.2 /10

What is Vortal?

VORTAL is an international leading eSourcing and eProcurement platform for the public and private sector, which connects thousands of buyers with an international network of qualified suppliers.

Company Details


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Awards & Recognition

Vortal won the following awards in the Strategic Sourcing category

Vortal Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Vortal.

85 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vortal?

0% Negative
8% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Efficient Service
  • Caring
  • Respectful

Feature Ratings

Average 79

Community Support

85

Auction Management

84

Communications

83

Workflow Management

81

Catalog Management

81

Market Assessment

81

Procurement Management

80

Contract Management

80

Supplier Management

79

Spend Analysis

76

ERFx

75

Vendor Capability Ratings

Average 79

Vendor Support

84

Availability and Quality of Training

83

Ease of Implementation

82

Ease of Customization

81

Business Value Created

78

Breadth of Features

77

Usability and Intuitiveness

77

Ease of IT Administration

77

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Quality of Features

73

Vortal Reviews

Djabanor A.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

It open doors to new connections

Likeliness to Recommend

9 /10

What differentiates Vortal from other similar products?

Its platform is implemented in more than 3.000 public entities which allow organizations to be aligned with the new EU Public Procurement Directives.

What is your favorite aspect of this product?

It provides us with full traceability of transactions by using communications & database encryption and time stamping. It is fully compatible with a wide range of international frameworks including PEPPOL.

What do you dislike most about this product?

It is pricey in terms of maintenance.

What recommendations would you give to someone considering this product?

Vortal platform is very advantageous to organisations procurement workflow since it is implemented in more than 3.000 public entities and that could very handy. I would recommend this product for this reason.

Pros

  • Efficient Service
  • Respectful
  • Altruistic
  • Helps Innovate

ELLA L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Vortal For Business

Likeliness to Recommend

9 /10

What differentiates Vortal from other similar products?

The platform is well structured and easy to use.

What is your favorite aspect of this product?

Connects suppliers and companies. The patform allows fast and efficient procurement and tendering. This platform is amazing for finding business opportunities and helps to present proposals to present. The platforms allows buyers to directly invite companies. Allows processing of invoices. Requisition management.

What do you dislike most about this product?

There is nothing to dislike about Vortal.

What recommendations would you give to someone considering this product?

I highly recommend Vortal for e-procurement and e-sourcing to help connect suppliers and companies.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Nathalie A.

  • Role: Vendor Management
  • Industry: Insurance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2020

Fácil uso, personalizable, oportunidad crecimiento

Likeliness to Recommend

9 /10

What differentiates Vortal from other similar products?

Servicio al cliente de calidad, el equipo de Vortal se preocupa muchísimo por la satisfacción del cliente. La herramienta es de fácil uso, y personalizable. Tiene muchas oportunidades de mejora, y generan desarrollos a satisfacción del cliente.

What is your favorite aspect of this product?

Respuesta rápida de Vortal para proveedores y compradores

What do you dislike most about this product?

Tuvimos muchos problemas con la configuración de usuarios y la respuesta del equipo de soporte telefónico. Dichos problemas han ido mejorando durante la prestación del servicio, actualmente ya no contamos con problemas recurrentes de ese tipo.

What recommendations would you give to someone considering this product?

Mi recomendación sería evaluar la relación costo - efectividad de la herramienta. Adicional a ello, se puede ver que la herramienta puede desarrollar muchas funcionalidades a medida de cada cliente, sin que ello represente costos adicionales.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy