Twine Logo
Twine Logo
Twine

Twine

Composite Score
7.4 /10
CX Score
7.6 /10
Category
Twine
7.4 /10

What is Twine?

Connect your entire workforce together into a single, searchable employee directory. Share news and announcements. Publish updates in Twine and your team will be notified via email, Slack and more – so no one misses the memo. Twine helps fast growing companies bring their workplaces together.

Company Details


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Twine Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Twine?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 86

Home Page

95

Branded Premium Mobile

95

Mobile App

93

Instant Messaging

89

Networked Enterprise

89

Interactive Organizational Chart

89

Customizable Branding

89

Task Management

88

Calendars

87

Document Management

87

File Sharing Collaboration

87

Vendor Capability Ratings

Average 84

Quality of Features

91

Breadth of Features

88

Business Value Created

88

Ease of Implementation

87

Availability and Quality of Training

83

Ease of IT Administration

83

Vendor Support

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Twine Reviews

Gbolahan A.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

Twine is a good Option

Likeliness to Recommend

8 /10

What differentiates Twine from other similar products?

Twine has more features and more customizable options

What is your favorite aspect of this product?

The Listing.

What do you dislike most about this product?

I would say the fact that not a lot of people use it, and team members always have to start set up from scratch.

What recommendations would you give to someone considering this product?

It is really wort the try, do use it and compare with previous ones

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Stephany W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Visual collaboration taken to the next level

Likeliness to Recommend

9 /10

What differentiates Twine from other similar products?

Twine is the most lightweight and intuitive alternative on the market, user-centric and facilitating the development of our work on the platform in various ways. Its approach is attractive to our work; it is beneficial to focus our attention on projects, organizational culture, and learning, and not just on communication. This has allowed for a comprehensive and complete approach that adds real value to the scalability of not only financial resources but also human resources. It offers the possibility of a transparent and effective flow of information, which reduces communication silos and improves alignment within our team.

What is your favorite aspect of this product?

Twine has become our favorite tool for connecting with the team, managing our projects, and sharing knowledge in a more intuitive way. The user experience is fluid and enjoyable, creating a collaborative and highly customizable space, significantly reducing the learning curve. It focuses on maintaining the company culture through internal interactions that strengthen the team. It allows us to centralize information in one place, organizing all our data from knowledge bases, event management, and directories. It has an extraordinary search capability that makes it easy to find documents, profiles, conversations, or articles.

What do you dislike most about this product?

It has some limitations regarding workflow customization. Although Twine is generally a flexible platform based on visual design and content organization, it has the ability to customize specific workflows, such as internal process integrations, which often limits its configuration or adaptation to our work needs. Although it offers integrations with external collaborative tools, it still lacks deep integrations that could significantly enhance our work, such as CRM, ERP, or advanced HR systems. This is a barrier to expanding our functional capabilities from the platform.

What recommendations would you give to someone considering this product?

My best recommendation is to take advantage of various features such as creating communities within Twine, which helps not only better organize information but also keep each team member motivated. The directory is an excellent way to organize; it allows you to categorize each team member according to their skills, areas of expertise, and location, which improves interdepartmental coordination. It's a good idea to check the platform's integrations and see whether you'd encounter any limitations or not along the way. You can find out. But if it has the necessary integrations to do so, don't hesitate too long; it's really worth a try.

Pros

  • Unique Features
  • Client's Interest First
  • Continually Improving Product
  • Effective Service

Gamya R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic software

Likeliness to Recommend

6 /10

What differentiates Twine from other similar products?

Effective and time saving

What is your favorite aspect of this product?

Time saving

What do you dislike most about this product?

Nothing much to dislike

What recommendations would you give to someone considering this product?

Save your time by this

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Includes Product Enhancements
  • Friendly Negotiation