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Tungsten Automation

Tungsten TotalAgility

Composite Score

7.9 /10

CX Score

7.9 /10

11 Reviews Write a Review

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What is Tungsten TotalAgility?

Tungsten TotalAgility® is an integrated platform for automating content-intensive workflows, bringing together low-code process design, AI-driven intelligent document processing, and monitoring – plus integration with Tungsten RPA for task automation. Multiple deployment options ranging from the Tungsten public cloud to your preferred cloud service, lets you choose what works best for your organization.

Company Details

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Tungsten TotalAgility Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

81 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten TotalAgility?

3% Negative

17% Neutral

80% Positive

Pros

Continually Improving Product
Reliable
Unique Features
Performance Enhancing

Feature Ratings

Average 79

Deployment

Form and Report Building

Business Rules Management

Process Monitoring and Optimization

Process Simulation and Execution

Knowledge and Document Management

BPM Workflow and Approvals

Process Management

Analytics and Reporting

Collaboration

Mobile

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Tungsten TotalAgility Reviews

Leandro Ezequiel L.

Role: Information Technology
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

It is a good product!

Likeliness to Recommend

7 /10

What differentiates Tungsten TotalAgility from other similar products?

I am not aware of other similar products that perform the same functions.

What is your favorite aspect of this product?

Ease of use, reliable and easy maintenance.

What do you dislike most about this product?

The price is somewhat expensive.

What recommendations would you give to someone considering this product?

The product meets my expectations, I have no suggestion.

Pros

Effective Service
Reliable
Enables Productivity
Efficient Service

Pintu Kumar S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Consist lot of Integration options, Easy to use!

Likeliness to Recommend

10 /10

What differentiates Tungsten TotalAgility from other similar products?

Lots of Integration options!

What is your favorite aspect of this product?

Can handle lots of complex task

What do you dislike most about this product?

Not yet going fine

What recommendations would you give to someone considering this product?

Just go for it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tungsten TotalAgility

What is Tungsten TotalAgility?

Company Details

Need Assistance?

Tungsten TotalAgility Ratings

82 Likeliness to Recommend

81 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Tungsten TotalAgility?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Tungsten TotalAgility Reviews

Leandro Ezequiel L.

It is a good product!

Likeliness to Recommend

Pros

Pintu Kumar S.

Consist lot of Integration options, Easy to use!

Likeliness to Recommend

Pros

Feature Ratings

Deployment

Form and Report Building

Business Rules Management

Process Monitoring and Optimization

Process Simulation and Execution

Knowledge and Document Management

BPM Workflow and Approvals

Process Management

Analytics and Reporting

Collaboration

Mobile

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation