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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

730 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Notifications

Due Dates

Shared Task List

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Tom L.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Trello for efficient groups management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It sets priorities and keeps tabs on what is being created. With this knowledge it helps us know which part requires more attention. It helps our team members to communicate and plan for meetings with ease.

What is your favorite aspect of this product?

Trello has interesting features which allow us to view attachments without downloading them first. it also has several browser plugins and allows replies through emails.

What do you dislike most about this product?

Most features that are required for full project management are not provided by Trello instead hey are provided by providers which are integrated directly to Trello. It is great for managing groups though.

What recommendations would you give to someone considering this product?

Trello is easy and straightforward. A newbie can’t struggle to handle basic projects and tasks. I therefore recommend it for business people to use for assigning tasks to team members.

Pros

Reliable
Performance Enhancing
Trustworthy
Effective Service

Cons

Leverages Incumbent Status

Ravi K.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Great task and project management. Simplistic.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a simplistic task and project management tool with enormous possibilities for multiple industries and jobs. One can easily create boards to manage their tasks or manage a whole project. Get a birds eye view on how the project is progressing. At an individual level everyone is aware what is supposed to worked upon and if there are any dependencies on them for the project to move forward.

What is your favorite aspect of this product?

The simplicity and easy of use is the best part of Trello

What do you dislike most about this product?

Nothing as such. In my opinion Trello is one of the best in the industry.

What recommendations would you give to someone considering this product?

Just go for Trello even if you are looking to only manage your personal tasks or manage a project involving 100s of resources.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Isabella B.

Role: Operations
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic, easy to use software

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's the most user friendly option that doesn't require massive implementation

What is your favorite aspect of this product?

The labels, checklists and due date feature

What do you dislike most about this product?

There isn't really anything that I dislike

What recommendations would you give to someone considering this product?

Give it a try and see how easy it is for you!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Tom L.

Trello for efficient groups management

Likeliness to Recommend

Pros

Cons

Ravi K.

Great task and project management. Simplistic.

Likeliness to Recommend

Pros

Isabella B.

Fantastic, easy to use software

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Notifications

Due Dates

Shared Task List

Add Notes

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support