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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

709 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Alphonso J.

Role: Information Technology
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Trello Is a Fantastic Tool for Managing Projects

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is impressive and different from others because it allows us to manage our team's projects from anywhere. It has impressive features.

What is your favorite aspect of this product?

The flexibility of Trello makes it the leading software for managing products. Trello's support team is also very friendly.

What do you dislike most about this product?

Trello has been so good to us. All it features are amazing. No dislikes.

What recommendations would you give to someone considering this product?

You will love the flexibility of Trello, which will improve your project management work. Trello is a game changer.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Divyansh D.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Great software to track my deliverables

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello makes it possible to create a virtual to-do list that can be easily tracked and managed. It features an appealing layout and style and is simple to use.

What is your favorite aspect of this product?

The "Kanban" layout will make current projects and work visible and controllable. Additionally, Trello can link to a lot of other programmes, greatly simplifying your workflow.

What do you dislike most about this product?

It can also be challenging to integrate it with other apps, which can then be enhanced.

What recommendations would you give to someone considering this product?

Great product for task management and one must go for it

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Tom L.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Trello for efficient groups management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It sets priorities and keeps tabs on what is being created. With this knowledge it helps us know which part requires more attention. It helps our team members to communicate and plan for meetings with ease.

What is your favorite aspect of this product?

Trello has interesting features which allow us to view attachments without downloading them first. it also has several browser plugins and allows replies through emails.

What do you dislike most about this product?

Most features that are required for full project management are not provided by Trello instead hey are provided by providers which are integrated directly to Trello. It is great for managing groups though.

What recommendations would you give to someone considering this product?

Trello is easy and straightforward. A newbie can’t struggle to handle basic projects and tasks. I therefore recommend it for business people to use for assigning tasks to team members.

Pros

Reliable
Performance Enhancing
Trustworthy
Effective Service

Cons

Leverages Incumbent Status

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Attachments Ability to add attachments for tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Alphonso J.

Trello Is a Fantastic Tool for Managing Projects

Likeliness to Recommend

Pros

Divyansh D.

Great software to track my deliverables

Likeliness to Recommend

Pros

Tom L.

Trello for efficient groups management

Likeliness to Recommend

Pros

Cons

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support