Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

88

Task Categorization

87

Drag and Drop Prioritization

87

Task Status

87

Task Prioritization

87

Add Attachments

86

Due Dates

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of IT Administration

83

Ease of Data Integration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Elizabeth S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use for personal tasks management

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello is very easy to use. All it's features are simplified for ease of use.

What is your favorite aspect of this product?

My favorite aspect of Trello is it's simplicity. The interface is very clean and user friendly. Users can easily navigate through workspaces and move tasks around.

What do you dislike most about this product?

Logging back in after being logged out or logging in with the web version is difficult and annoying. I have to login to Atlassian first and the process is unnecessarily long and annoying.

What recommendations would you give to someone considering this product?

Trello is great. The free plan has sufficient features to manage personal tasks but you have to upgrade to use it for more professional project management.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Josef K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

A Must Have for Any Organization!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The first thing I do when I start working for a new company is get everyone on my team on Trello. It is a foundational must-have piece of technology that complements ticket programs like Jira or Zendesk. Have your tickets on Zendesk, but then the detail minutiae on Trello. It's seriously a must have and other project management apps from competitors have limited features (for example, Microsoft only lets you create checklists up to 20 items).

What is your favorite aspect of this product?

Ease of use for project management.

What do you dislike most about this product?

I wish we had more control over the background images, but this is a first world problem.

What recommendations would you give to someone considering this product?

If you are handle any forms of projects, you need this app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tuot N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use. I love it. Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello stands out with its visually intuitive Kanban-style boards, simplicity, and flexibility, catering to diverse workflows, from personal projects to team collaboration, supported by Power-Ups for enhanced customization.

What is your favorite aspect of this product?

The drag-and-drop interface of Trello is my favorite aspect, making it easy to organize tasks visually and adapt workflows to suit different project needs.

What do you dislike most about this product?

The limited functionality in the free version and occasional clutter in larger boards can make complex project management challenging.

What recommendations would you give to someone considering this product?

Start with the free version to explore its features. Use templates for efficiency, customize with Power-Ups as needed, and integrate with other tools for seamless project management and collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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