Thankful, Inc.

Thankful

Thankful is an artificial intelligence software built for brands who actually care about their end customers, because it was built to understand end customers. Thankful enables enterprises to transform their customer service from cost center to revenue driver by delivering personalized, expert automation at scale. Just like a human support agent, Thankful’s AI understands, routes, translates, assists, and fully resolves large volumes of customer queries across all written channels, giving customers the freedom to choose how they want to engage.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

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Reviews

Reports on iPad

Thankful Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Thankful has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.