Telus

Telus Cloud Contact Centre

TELUS Cloud Contact Centre is a robust end-to-end enterprise grade platform that can support anywhere from a few to thousands of agents. Add TELUS’ expertise as one of Canada’s largest data centre and contact centre operators and you have access to a superior level of redundancy, resiliency and security that few organizations can provide on their own.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

Reviews

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Telus Cloud Contact Centre Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Telus Cloud Contact Centre has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.