What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
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TeamViewer ONE Reviews
Sean S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
The safest and most robust remote desktop support
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Teamviewer helps us provide seamless, fast, attended and unattended access to remote devices. The tool can reboot the system in hibernate or sleep mode and can be used for remote client management, online chatting with teams and end users, and one-click screenshots of remote devices
What is your favorite aspect of this product?
Quick to establish active sessions and helps keeps data secure with its advanced encryption protocols. It also saves the details of each active session in the form of notes, logs, screenshots, and recordings soon after it ends
What do you dislike most about this product?
It doesn’t work through proxy servers. Machines are only accessible when they are active and available
What recommendations would you give to someone considering this product?
Its screen sharing features allow users to view, share, and control desktops of other participants. The solution is accessible on devices such as smartphones, desktops, Linux, Windows, and macOS
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kyle P.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
Safe and robust software with stable connection
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Teamviewer has the ability to take the snapshots of the remote screen. It gets its name for the reason as I can include multiple parties in a connection. Control of the computer can be passed from one person to another
What is your favorite aspect of this product?
The great feature is the ability to drag and drop files from one computer to another. It supports remote printing, remote chatting, and wake-on-LAN without any specific configurations
What do you dislike most about this product?
Every system needs to have Teamviewer and the same version installed on it, or else it won't work. It needs a fast internet connection to perform
What recommendations would you give to someone considering this product?
Teamviewer is a solution for remote control, desktop sharing and file sharingwhich works behind any firewall. It is the app which allows you to remotely connect to multiple workstations which are not located in the same place
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Reid W.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
Capable of smooth multimonitor connections
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
It allows me to remotely take over the control of a device including the keyboard and mouse in order to take actions on the endpoint I am controlling. Teamviewer Remote Management also supports real time chat and file transfer
What is your favorite aspect of this product?
Teamviewer Remote Management supports multimonitor support. Additionally, Teamviewer supports access to 4K/ultra high definition computers. Screen resolution is automatically scaled down to support the connecting device's output interface
What do you dislike most about this product?
When connecting to computers with a slow internet connection speed then the speed of the connection being streamed accross the internet is slowed down. Therefore it is advisable that users that need support havr a strong and stable connection
What recommendations would you give to someone considering this product?
Teamviewer Remote Management is designed for use by IT departments that need to monitor, track and patch a wide suite of endpoints and cloud applications
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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