What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
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TeamViewer ONE Reviews
Dannirys U.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
Fast remote connection at all times
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
we are using teamviewer to provide remote support to our users who are far away, also to access our servers and work in collaboration with other co-workers, teamviewer shortens the distance and allows us to do our work no matter where we are .
What is your favorite aspect of this product?
Teamviewer is one of the best tools I've used, it's easy to install, it's available on multiple platforms and mobile devices, the learning curve is relatively short, it has multiple settings to improve remote connections and have excellent communication both with the remote user as with the remote computer, any user can do not need to be an expert, it is very intuitive.
What do you dislike most about this product?
I don't like the mobile version, the experience is not the same as the remote version, it feels slow.
What recommendations would you give to someone considering this product?
Without a doubt the most complete and fastest application for remote connections, I recommend it.
Pros
- Client Friendly Policies
- Altruistic
- Client's Interest First
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Gerald L.
- Role: Information Technology
- Industry: Machinery
- Involvement: End User of Application
Submitted Oct 2022
Solid performance and cross-platform compatibility
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer runs on Windows, macOS, Android, and iOS, as well as Chrome. I laud TeamViewer for its stylish interface and up-to-date capabilities. Employess are able to remote into their work computers, access files, and be able to run the applications they need to get their job done
What is your favorite aspect of this product?
TeamViewer is faster, more secure and much easier to deploy and manage. Additionally, it allows for drag-and-drop file transfers and easy multi-monitor support, making it suitable for direct connections either within a network or across the internet
What do you dislike most about this product?
The platform doesn't provide powerful tools to set up automatic event triggers and cross-platform access. Would like to have a powerful remote utilities toolbox
What recommendations would you give to someone considering this product?
TeamViewer has a host of specialized remote access and support solutions fit for a variety of different users. It is aimed at individuals or businesses wanting to remotely access computers from any location. It certainly allows for unlimited concurrent sessions and technicians, event logs, reboots, and more
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rakesh Y.
- Role: Information Technology
- Industry: Government
- Involvement: End User of Application
Submitted Oct 2022
Wake devices, reboot them, and record sessions
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Software Engineers can connect to desktops safely from anywhere in the world on a desktop or mobile phone to troubleshoot and resolve a customer’s IT problems
What is your favorite aspect of this product?
easy controls of devices, performing functions like reboots and shutdowns with a single click, or re-establishing the session that was active before a reboot
What do you dislike most about this product?
Include a feature that compresses videos for easier streaming, and creates more stable and lag-free functioning, even in areas with poor internet connectivity
What recommendations would you give to someone considering this product?
Establishes on-demand, web-based sessions to manage various devices and servers from a distance. File transfers can be initiated to securely send updates and software patches
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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