What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
TeamViewer ONE Reviews
Chiranjib B.
- Role: Public Sector
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very easy to read review and find best product
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer stands out from other remote access and support tools due to its simplicity, cross-platform compatibility, and a wide range of features. It offers easy setup, allowing users to connect remotely across various devices and operating systems without complex configurations. TeamViewer's versatility in supporting different platforms, including Windows, macOS, Linux, Android, and iOS, distinguishes it in the market. Furthermore, its features like file transfer, remote printing, and unattended access contribute to its popularity for both personal and business use.
What is your favorite aspect of this product?
users often appreciate TeamViewer for its user-friendly interface, seamless cross-platform connectivity, and versatile features that simplify remote access and support tasks.
What do you dislike most about this product?
Nothing is dislike
What recommendations would you give to someone considering this product?
For those considering TeamViewer, I recommend assessing your specific remote access and support needs. Take advantage of its free trial to explore its features and compatibility with your devices and operating systems. Ensure that TeamViewer aligns with your security requirements, especially if used in a business context. Additionally, explore the available support and documentation to make the most out of the software's capabilities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rushan K.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2023
Simple and intuitive, offers extreme value.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
The simple and intuitive ui, the value that the product provides for free and the reliability that comes with the brand just stands out from its competitors. This is the first software that comes to mind when i want to do remote desktop viewing.
What is your favorite aspect of this product?
Its simplicity and usability, its just one code that you need to enter on both the desktops and your remote desktop environment is setup and ready to go. Plus if you have a good internet connection then the performance is quite good too.
What do you dislike most about this product?
Well, there's not much to dislike, however the only inconvenience that i faced was with OS level shortcuts, TeamViewer is by default treated as an application on the host OS, so its difficult to perform an OS level shortcut on the target desktop, which kind of slows down the workflow. I would like if there was an option to override the host desktop and prioritise the remote desktop.
What recommendations would you give to someone considering this product?
TeamViewer quite some amount of internet bandwidth if you want to get the optimal experience so make sure that you have enough of it, and be careful about anything critical in the background, which could potentially be affected.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Samantha C.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Teamviewer is a great remote connect option p2p
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Easy and free way to remote connect with a colleagues computer for tech help.
What is your favorite aspect of this product?
The software works great and is a great value
What do you dislike most about this product?
No longer free option
What recommendations would you give to someone considering this product?
Great p2p computer management software for those who need tech help etc. Sign in with passcode so it is secure and access only allowed with password one time.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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