What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
TeamViewer ONE Reviews
Swastik P.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and fantastic product!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
It's been in picture for a long while. It's trustable and optimized pretty well for even low end systems.
What is your favorite aspect of this product?
Able to access and change required at client's end.
What do you dislike most about this product?
nothing. Few bugs occur here and there which can be ignored.
What recommendations would you give to someone considering this product?
It's a well organized finished product, can absolutely go with it.
Pros
- Effective Service
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Riju M.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
User friendly Screenshare software
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Hassle-free navigation
What is your favorite aspect of this product?
Easy to view other's screen
What do you dislike most about this product?
Security features can be improvised
What recommendations would you give to someone considering this product?
Highly recommended screenshare software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Raghavendra H.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
A reliable and useful remote control tool
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer we do not need to travel to each location to diagnose a computer and IT staff can provide efficient service, since we can interact with a computer or laptop remotely.
What is your favorite aspect of this product?
TeamViewer is a secure platform, so there is confidence that our information will not be intercepted by third parties.
What do you dislike most about this product?
It can provide both users a full report at the end of the session of what all has been done.
What recommendations would you give to someone considering this product?
The remote desktop is on top that provides technical support, which means that a technical person not physically present can access the computer to troubleshoot and it provides reliable and secure remote connectivity.
Pros
- Effective Service
- Client Friendly Policies
- Acts with Integrity
- Generous Negotitation
Please tell us why you think this review should be flagged.
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