TeamDynamix
TeamDynamix ITSM
TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.
8.5
Composite Score
Composite
Score
8.8
CX Score
CX
Score
+88
Emotional Footprint
Emotional
Footprint
91%
Likeliness to Recommend
Likeliness
to Recommend
Category Features
- Business Application Integration
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- End User Self Serve
- |
- End User Support Solutions
- |
- Integrated Knowledge Management
- |
- Integration With IT Tools
- |
- Multi Device Capability
- |
- Multi-Site Functionality
- |
- Reporting
- |
- Service Catalog
- |
- Systems Management Integration
- |
- Technician Administration
Sample Report
Product Scorecard
A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.
- Net Promoter Score and Planned Renewal Rates
- Feature and Vendor Capability Breakdown
- Version and Module Satisfaction Levels
- Comparisons by Organization Size, Usage, and Role
Word Cloud
As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.
Product Scorecard
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See Full ReportProduct Reviews
- -
Neutral
7/10
Christian Block
Information Technology
Good Product, easy to use, reporting could be better.
Vendor Capability Satisfaction
Product Feature Satisfaction
- -
- Business Application Integration
- End User Self Serve
- End User Support Solutions
- Integrated Knowledge Management
- -
- Integration With IT Tools
- Multi Device Capability
- Multi-Site Functionality
- Reporting
- Service Catalog
- -
- Systems Management Integration
- Technician Administration
Recommends
9/10
Bruce A. Sarte, Jr.
Information Technology
Reliable, easy-to-use ITSM
Vendor Capability Satisfaction
Product Feature Satisfaction
- Business Application Integration
- End User Self Serve
- End User Support Solutions
- Integrated Knowledge Management
- Integration With IT Tools
- Multi Device Capability
- -
- Multi-Site Functionality
- Reporting
- Service Catalog
- Systems Management Integration
- Technician Administration
