TeamDynamix
TeamDynamix ITSM
TeamDynamix cloud-based project, portfolio, and resource management software is the right fit for higher education. Additionally, TeamDynamix seamlessly integrates full IT Service Management capabilities and offers solid platform capabilities including a "brand-able" self-service portal as well as asset and configuration management. This joint PPM and ITSM platform allows IT to become a strategic "hub" for all work and service management solutions in higher education institutions.
8.2
Composite Score
Composite
Score
8.3
CX Score
CX
Score
+87
Emotional Footprint
Emotional
Footprint
88%
Likeliness to Recommend
Likeliness
to Recommend
Category Features
- Business Application Integration
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- End User Self Serve
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- End User Support Solutions
- |
- Integrated Knowledge Management
- |
- Integration With IT Tools
- |
- Multi Device Capability
- |
- Multi-Site Functionality
- |
- Reporting
- |
- Service Catalog
- |
- Systems Management Integration
- |
- Technician Administration
Sample Report
Product Scorecard
A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.
- Net Promoter Score and Planned Renewal Rates
- Feature and Vendor Capability Breakdown
- Version and Module Satisfaction Levels
- Comparisons by Organization Size, Usage, and Role
Word Cloud
As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.
Product Scorecard
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See Full ReportProduct Reviews
- -
Neutral
7/10
Christian Block
Information Technology
Good Product, easy to use, reporting could be better.
Vendor Capability Satisfaction
- Availability and Quality of Training
- Breadth of Features
- Business Value Created
- Ease of Customization
- Ease of Data Integration
- Ease of Implementation
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Quality of Features
- Usability and Intuitiveness
- Vendor Support
Product Feature Satisfaction
- -
- Business Application Integration
- End-User Self-Serve
- End-User Support Solutions
- Integrated Knowledge Management
- -
- Integration with IT Tools
- Multi-Device Capability
- Multi-Site Functionality
- Reporting
- Service Catalog
- -
- Systems Management Integration
- Technician Administration
Recommends
9/10
Bruce A. Sarte, Jr.
Information Technology
Reliable, easy-to-use ITSM
Vendor Capability Satisfaction
- Availability and Quality of Training
- Breadth of Features
- Business Value Created
- Ease of Customization
- Ease of Data Integration
- Ease of Implementation
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Quality of Features
- Usability and Intuitiveness
- Vendor Support
Product Feature Satisfaction
- Business Application Integration
- End-User Self-Serve
- End-User Support Solutions
- Integrated Knowledge Management
- Integration with IT Tools
- Multi-Device Capability
- -
- Multi-Site Functionality
- Reporting
- Service Catalog
- Systems Management Integration
- Technician Administration
Neutral
7/10
Christian Block
Information Technology
Good Product, easy to use, reporting could be better.
Vendor Capability Satisfaction
Product Feature Satisfaction
- -
- Business Application Integration
- End User Self Serve
- End User Support Solutions
- Integrated Knowledge Management
- -
- Integration With IT Tools
- Multi Device Capability
- Multi-Site Functionality
- Reporting
- Service Catalog
- -
- Systems Management Integration
- Technician Administration
