What is Tableau?

Tableau is a visual analytics platform transforming the way we use data to solve problems—empowering people and organizations to make the most of their data. From connection through collaboration, Tableau is a powerful, secure, and flexible end-to-end analytics platform.

Company Details


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Awards & Recognition

Tableau won the following awards in the Customer Intelligence category

Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

1% Negative
10% Neutral
89% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Security Protects
  • Reliable

Feature Ratings

Average 80

Conversion Analysis

84

Audience Segmentation

81

Audience Demographics

81

Real Time Workflow Automation

80

Data Visualization

80

Metadata Management

80

Customer Journey Modelling

80

Predictive Analytics

78

API Framework

78

Anomaly Detection

77

Cross Channel Attribution Analysis

73

Vendor Capability Ratings

Average 79

Breadth of Features

83

Availability and Quality of Training

81

Ease of Data Integration

81

Business Value Created

81

Ease of Implementation

80

Ease of Customization

80

Ease of IT Administration

79

Quality of Features

79

Usability and Intuitiveness

78

Vendor Support

76

Product Strategy and Rate of Improvement

74

Tableau Reviews

Rose M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great tool for customer management.

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Best for predictive analysis. Processing of complex data sets. Great UI/UX.

What is your favorite aspect of this product?

Easy to use and implement. Can record data and analysis within a short period of time. Can manage and communicate with several clients at the same time.

What do you dislike most about this product?

Requires intense training to fully understand all features. No clearly defined documentation. Metadata not very clear.

What recommendations would you give to someone considering this product?

When you are dealing with a huge customer base you need this tool to manage customers and sales tracking.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Ruth S.

  • Role: Human Resources
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic customer relations Product.

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Best geographical user interfaced in the cloud. Great in predictive analysis. Navigation to salesforce is easy and great.

What is your favorite aspect of this product?

Great interactive dashboards. Easy to use and configure. Ability to integrate with different data sources.

What do you dislike most about this product?

Lack of AI features. Ability to execute sql queries.

What recommendations would you give to someone considering this product?

When you have a huge customer base it is the best to manage customers.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Farjana L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Tableau CRM is a useful tool for businesses.

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

I can create custom dashboards and reports using Salesforce data by leveraging Tableau CRM. Moreover, it assists me in shortening the amount of time I spend developing dashboards. From a KeyPoint Indicators perspective, the visual experience is impressive—the dashboards are good, and the data is clearly understood. Every useful feature of Einstein Wave Analytics has been preserved and enhanced by the team at Salesforce in the process. It's desirable.

What is your favorite aspect of this product?

Tableau CRM, a Salesforce business intelligence tool, is used for reporting purposes. In addition, it includes drag-and-drop functionality and a user-friendly graphical user interface (GUI). I find most valuable about it is the ability to embed analytics components directly into Salesforce records. It could also be used as a Salesforce tool to allow customers to order or open quotes from Salesforce.

What do you dislike most about this product?

Some of the updates are not performing as expected at this time. Creating data flow diagrams was not always an easy task when it came to creating data flow diagrams. It was necessary to have access to a resource that possessed specific expertise. Finding other charts was difficult because of the chart form's limited functionality.

What recommendations would you give to someone considering this product?

Rather than choosing chart types based on their appearance or variety, choose them based on the characteristics of the data being displayed. It's possible to achieve almost anything with faceting, as an example. If the binding doesn't work the first time, don't panic. The text widget allows you to run tests on the data. It is possible to share folders, dataflow, and dashboards with a specific user or group of users. I strongly urge you to see it!

Pros

  • Reliable
  • Inspires Innovation
  • Saves Time
  • Acts with Integrity

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