What is Tableau?

Tableau is a visual analytics platform transforming the way we use data to solve problems—empowering people and organizations to make the most of their data. From connection through collaboration, Tableau is a powerful, secure, and flexible end-to-end analytics platform.

Company Details


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Awards & Recognition

Tableau won the following awards in the Customer Intelligence category

Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

1% Negative
10% Neutral
89% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Security Protects
  • Reliable

Feature Ratings

Average 80

Conversion Analysis

84

Audience Segmentation

81

Audience Demographics

81

Real Time Workflow Automation

80

Data Visualization

80

Metadata Management

80

Customer Journey Modelling

80

Predictive Analytics

78

API Framework

78

Anomaly Detection

77

Cross Channel Attribution Analysis

73

Vendor Capability Ratings

Average 79

Breadth of Features

83

Availability and Quality of Training

81

Ease of Data Integration

81

Business Value Created

81

Ease of Implementation

80

Ease of Customization

80

Ease of IT Administration

79

Quality of Features

79

Usability and Intuitiveness

78

Vendor Support

76

Product Strategy and Rate of Improvement

74

Tableau Reviews

Prateek P.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Good product easy to use

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Automation of CRM and the quick easy to use features is the best part

What is your favorite aspect of this product?

The customer Relationship Management features provided gives a good help in managing the relations.

What do you dislike most about this product?

Takes time to get used to. Hard for new users to start.

What recommendations would you give to someone considering this product?

Native solution. The best of salesforce and tableau together. Really much more powerful than dashboards with the filter drop down

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ivan ..

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2023

Tableau CRM Analytics

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau CRM is integrated with Salesforce, which allows easily access and analyse data from Salesforce without having to export it to another system. It is easy to use even for users with no prior experience with data analytics.

What is your favorite aspect of this product?

My favourite aspect of this product is, Self-service data discovery, means it makes easy for users to explore their data and discover insights on their own. It makes easy to Collaborate on data insights.

What do you dislike most about this product?

Tableau CRM Analytics is a relatively expensive platform, especially for small businesses. It does not support all data types, which limits the types of data that we can analyse.

What recommendations would you give to someone considering this product?

Overall, Tableau CRM Analytics is a good platform as it provides Salesforce analytics, easy to use. But, for small businesses it an expensive platform and it does not support all data types.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Jasleen K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing platform for managing and leveraging data

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Making data visualization simpler by integrating tableau analytics with it has already helped to simplify everything and assisted in automation. It is simple to manage and update data on it.

What is your favorite aspect of this product?

Salesforce is a cloud-based CRM solution, thus there is no need to keep up with databases and systems. we don't have to be concerned about security when using it from any place. You may consolidate all of your company's data in one location and use its built-in features to streamline your operations. There are numerous customizing and automation options offered by the Salesforce sales cloud. It's also possible to integrate it with other clouds, making it, in my opinion, one of the better solutions.

What do you dislike most about this product?

When you have a lot of background processes and extremely complicated business logic, the organization tends to become sluggish.

What recommendations would you give to someone considering this product?

The built-in capabilities of Salesforce greatly aid in this, and on top of that, customization helped to match the unique requirements of each customer in terms of UI, backend logic, and database. We also created a service cloud integration, which aids in the post-sale process.

Pros

  • Efficient Service
  • Effective Service
  • Generous Negotitation
  • Continually Improving Product

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