What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Respectful
- Continually Improving Product
- Client Friendly Policies
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Scenario Analysis
Visual Pipeline Monitoring
Collaboration
Territory Analytics and Management
Data Ingestion and Interoperability
Intelligent Alerts and Notifications
Predictive Time-Series Reporting & Analytics
Predictive Sales Forecasting
Artificial Intelligence-Based Insights
Pipeline Planning
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Tableau CRM Analytics Reviews
Dennis M.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Sep 2022
Makes data actionable and accessible for our org
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
The ability to pull together disparate data sources and make them accessible and actionable to cross functional stakeholders - even those with little to no data science backgrounds.
What is your favorite aspect of this product?
How easy it is to pull together disparate data sources
What do you dislike most about this product?
Although the product is fairly easy to use, those without data science backgrounds (like myself) must rely on other stakeholders to build out reports.
What recommendations would you give to someone considering this product?
If you have multiple data sources and combining them is crucial to your business operations, Tableau is hands down the best tool out there.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
JUNED A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
Bit Complicated but worth a try- It is a new age..
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau has an intelligent interface that enables you to create and customize the dashboards according to your requirements. It has an inviting workspace area that encourages you to experiment with data and get smart results. The workspace area has different cards and shelves, toolbarsidebar, data source page, status bar, and sheet tabs.Tableau provides some essential advantages for exploring and visualizing data in detail. Tableau is also incorporating natural language capabilities into its software.Tableau offers a useful image sharing tool. Using a particular key combination, the user can share or publish the visualization on the serve
What is your favorite aspect of this product?
Tableau provides some essential advantages for exploring and visualizing data in detail. Tableau is also incorporating natural language capabilities into its software. This helps in finding solutions to complex problems by understanding the data better Tableau Software has access to numerous data sources and servers such as Excel, Text File, PDF, JSON, statistical file, Amazon Redshift, Cloudera Hadoop, Google Analytics, dropbox, google sheets, google drive and others.Tableau supports powerful data discovery and exploration that enables users to answer important questions in secondsNo prior programming knowledge is needed; users without relev
What do you dislike most about this product?
Tableau offers a useful image sharing tool. Using a particular key combination, the user can share or publish the visualization on the server, and other people will see it. The program supports a large number of data sources. It includes Excel, numerous databases, cloud systems, and more. No prior programming knowledge is needed; users without relevant experience can start immediately with creating visualizations using Tableau It can connect to several data sources that other BI tools do not support. Tableau enables users to create reports by joining and blending different datasets Tableau Server supports a centralized location to manage all
What recommendations would you give to someone considering this product?
No prior programming knowledge is needed; users without relevant experience can start immediately with creating visualizations using Tableau It can connect to several data sources that other BI tools do not support. Tableau enables users to create reports by joining and blending different datasets Tableau Server supports a centralized location to manage all published data sources within an organizationTableau offers a useful image sharing tool.Using a particular key combination, the user can share or publish the visualization on the server, and other people will see it. The program supports a large number of data sources. It includes Excel,
Pros
- Inspires Innovation
- Caring
- Client's Interest First
- Includes Product Enhancements
Rose M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Great tool for customer management.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Best for predictive analysis. Processing of complex data sets. Great UI/UX.
What is your favorite aspect of this product?
Easy to use and implement. Can record data and analysis within a short period of time. Can manage and communicate with several clients at the same time.
What do you dislike most about this product?
Requires intense training to fully understand all features. No clearly defined documentation. Metadata not very clear.
What recommendations would you give to someone considering this product?
When you are dealing with a huge customer base you need this tool to manage customers and sales tracking.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features