Syndigo Logo
Syndigo Logo
Syndigo LLC

Syndigo

Composite Score
6.2 /10
CX Score
6.4 /10
Category
Syndigo
6.2 /10

What is Syndigo?

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.

Company Details


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Syndigo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Syndigo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

4
Since last award

76 Plan to Renew

12
Since last award

63 Satisfaction of Cost Relative to Value

12
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Syndigo?

13% Negative
12% Neutral
75% Positive

Pros

  • Respectful
  • Trustworthy
  • Security Protects
  • Effective Service

Cons

  • Less Transparent
  • Commodity Features
  • Charges for Enhancements

Feature Ratings

Average 69

Reference Data Management

77

Entity Deduplication

75

Workflow Management

75

Entity Relationship Management

75

Aggregational Hierarchies Management

74

Multi-Domain Mastering

73

Intrinsic Data Model

70

Record Management

70

Golden Record Management

70

Record Linkage

69

Data Modelling Tools

65

Vendor Capability Ratings

Average 61

Quality of Features

67

Business Value Created

66

Vendor Support

65

Product Strategy and Rate of Improvement

64

Ease of IT Administration

64

Breadth of Features

60

Availability and Quality of Training

59

Ease of Data Integration

58

Ease of Implementation

58

Ease of Customization

57

Usability and Intuitiveness

56

Syndigo Reviews

Samantha J.

  • Role: Information Technology
  • Industry: Recreation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy and business-friendly tool.

Likeliness to Recommend

8 /10

What differentiates Syndigo from other similar products?

Syndigo provides a fantastic sales and support model, which has assisted me in utilizing the tools at my disposal to expand my company. The tools for product dissemination are fantastic. The user interface is attractive and simple. Support is incredibly beneficial and speeds up problem-solving. There is always something new to learn, but trust that the Syndigo team will take the time to acclimatize the client.

What is your favorite aspect of this product?

The initial instruction was excellent. I made several rookie mistakes while writing the catalog content. Any problems I had were quickly addressed by the support team. They were also a terrific asset to us when dealing with our retail customers. Never “passing the buck” or directing us back to the retailer, they collaborated with all 3 parties—we, the merchant, and the product—to accomplish success.

What do you dislike most about this product?

Despite the platform’s complexity, the great support makes it possible for me to overcome any difficulties that may arise. Things became simple after spending some time using the various tools.

What recommendations would you give to someone considering this product?

First and foremost, Syndigo’s staff has been excellent. For a while now, I’ve been emailing Dawn and Myrna multiple times every day, and they always reply right away. And they’re always willing to assist with any questions about investigating. I genuinely like dealing with them both. Second, the Syndigo application I use looks fantastic on my website because it supports hosting for graphics, videos, pictures, and more. Additionally, they do a fantastic job of breaking up long passages of text with visuals, making things easier to read and view. I heartily endorse Syndigo.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Anurag G.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use and fantastic product to use

Likeliness to Recommend

9 /10

What differentiates Syndigo from other similar products?

Agility and flexibility

What is your favorite aspect of this product?

Ux and reporting

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Take it it is very good

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Easy to use, data syncing is unstable

Likeliness to Recommend

8 /10

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Trustworthy

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

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