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Syndigo LLC

Syndigo

Composite Score

6.2 /10

CX Score

6.4 /10

21 Reviews Write a Review

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What is Syndigo?

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.

Company Details

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Syndigo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Syndigo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

4
Since last award

76 Plan to Renew

12
Since last award

63 Satisfaction of Cost Relative to Value

12
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Syndigo?

13% Negative

12% Neutral

75% Positive

Pros

Respectful
Trustworthy
Security Protects
Effective Service

Cons

Less Transparent
Commodity Features
Charges for Enhancements

Feature Ratings

Average 69

Reference Data Management

Entity Deduplication

Workflow Management

Entity Relationship Management

Aggregational Hierarchies Management

Multi-Domain Mastering

Intrinsic Data Model

Record Management

Golden Record Management

Record Linkage

Data Modelling Tools

Vendor Capability Ratings

Average 61

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Also Featured in...

Product Information Management

Score 6.2

View Syndigo in this category (opens in a new tab)

Syndigo Reviews

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

Their capabilities+support will limit your success

Likeliness to Recommend

3 /10

Pros

Respectful
Altruistic
Transparent
Friendly Negotiation

Cons

Inhibits Innovation
Slower Product Innovation
Less Productive

Syndigo

What is Syndigo?

Company Details

Need Assistance?

Syndigo Ratings

75 Likeliness to Recommend

4 Since last award

76 Plan to Renew

12 Since last award

63 Satisfaction of Cost Relative to Value

12 Since last award

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love Syndigo?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Intrinsic Data Model Includes basic data models out of the box such as customer, account, product, location, etc.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Golden Record Management Includes ability to profile, clean, match, link, identify, and reconcile master data in different data sources to create and maintain the "golden record."

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Product Information Management

Syndigo Reviews

Their capabilities+support will limit your success

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Reference Data Management

Entity Deduplication

Workflow Management

Entity Relationship Management

Aggregational Hierarchies Management

Multi-Domain Mastering

Intrinsic Data Model

Record Management

Golden Record Management

Record Linkage

Data Modelling Tools

Vendor Capability Ratings

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness