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Syndigo LLC

Syndigo

Composite Score

6.3 /10

CX Score

6.4 /10

16 Reviews Write a Review

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What is Syndigo?

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.

Company Details

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Syndigo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Syndigo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

89 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Syndigo?

8% Negative

20% Neutral

72% Positive

Pros

Respectful
Security Protects
Effective Service
Efficient Service

Cons

Less Generous
Less Transparent

Feature Ratings

Average 72

Entity Deduplication

Workflow Management

Aggregational Hierarchies Management

Reference Data Management

Entity Relationship Management

Record Linkage

Multi-Domain Mastering

Data Modelling Tools

Record Management

Metadata Management

Intrinsic Data Model

Vendor Capability Ratings

Average 70

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Vendor Support

Ease of Data Integration

Also Featured in...

Product Information Management

Score 6.2

View Syndigo in this category (opens in a new tab)

Syndigo Reviews

Role: Information Technology
Industry: Biotechnology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2024

It’s easier to use but still a work in progress

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Cons

Less Fair

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2024

Featureful. Scope for Customization.,

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Samantha J.

Role: Information Technology
Industry: Recreation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Easy and business-friendly tool.

Likeliness to Recommend

8 /10

What differentiates Syndigo from other similar products?

Syndigo provides a fantastic sales and support model, which has assisted me in utilizing the tools at my disposal to expand my company. The tools for product dissemination are fantastic. The user interface is attractive and simple. Support is incredibly beneficial and speeds up problem-solving. There is always something new to learn, but trust that the Syndigo team will take the time to acclimatize the client.

What is your favorite aspect of this product?

The initial instruction was excellent. I made several rookie mistakes while writing the catalog content. Any problems I had were quickly addressed by the support team. They were also a terrific asset to us when dealing with our retail customers. Never “passing the buck” or directing us back to the retailer, they collaborated with all 3 parties—we, the merchant, and the product—to accomplish success.

What do you dislike most about this product?

Despite the platform’s complexity, the great support makes it possible for me to overcome any difficulties that may arise. Things became simple after spending some time using the various tools.

What recommendations would you give to someone considering this product?

First and foremost, Syndigo’s staff has been excellent. For a while now, I’ve been emailing Dawn and Myrna multiple times every day, and they always reply right away. And they’re always willing to assist with any questions about investigating. I genuinely like dealing with them both. Second, the Syndigo application I use looks fantastic on my website because it supports hosting for graphics, videos, pictures, and more. Additionally, they do a fantastic job of breaking up long passages of text with visuals, making things easier to read and view. I heartily endorse Syndigo.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Effective Service

Syndigo

What is Syndigo?

Company Details

Need Assistance?

Syndigo Ratings

80 Likeliness to Recommend

1 Since last award

89 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Syndigo?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Intrinsic Data Model Includes basic data models out of the box such as customer, account, product, location, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Product Information Management

Syndigo Reviews

It’s easier to use but still a work in progress

Likeliness to Recommend

Pros

Cons

Featureful. Scope for Customization.,

Likeliness to Recommend

Pros

Samantha J.

Easy and business-friendly tool.

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

Feature Ratings

Entity Deduplication

Workflow Management

Aggregational Hierarchies Management

Reference Data Management

Entity Relationship Management

Record Linkage

Multi-Domain Mastering

Data Modelling Tools

Record Management

Metadata Management

Intrinsic Data Model

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Vendor Support

Ease of Data Integration