What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Enables Productivity
- Friendly Negotiation
- Performance Enhancing
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Add Notes
Due Dates
Notifications
Shared Task List
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Midmarket
Score 9.0
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Enterprise
Score 9.0
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.8
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Noor S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2024
Task Records Task management Project Management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheets allows for better task management and tracking of the tasks.
What is your favorite aspect of this product?
It allows to keep a tra k of task and has a feature of auto warnings in case tasks are overdue.
What do you dislike most about this product?
It is a very good product but lacks integration.
What recommendations would you give to someone considering this product?
It will be the best tool to keep track of your tasks and workings.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Lehar A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
Honest Review of Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet stands out from others because of it's feature of adding attachment and automation.
What is your favorite aspect of this product?
Before using Smartsheet, I used to work on Excel a lot, but Smartsheet is really the best tool to professionally work on. I can even add attachments and add automation, so I don't have to mail the file after any changes. I can easily automate it and the person can get notification.
What do you dislike most about this product?
nothing at all.
What recommendations would you give to someone considering this product?
First of all, explore all it's features, and you might get confuse initially using it, but trust me, it really is the best tool to manage all your projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kate P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
User-Friendly Spreadsheet Power
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's spreadsheet-like Interface. Users comfortable with Excel can easily navigate and manage projects within the grid-based layout. This lowers the learning curve for teams already accustomed to spreadsheets.
What is your favorite aspect of this product?
It's user-friendly interface is a major win
What do you dislike most about this product?
It has limited collaboration features for complex projects
What recommendations would you give to someone considering this product?
If your team is already familiar with Excel or similar spreadsheet programs, Smartsheet's interface will feel natural and require minimal training. However, if your projects involve intricate workflows with complex logic or require deep integration with external data sources, explore options offering more advanced automation capabilities.
Pros
- Fair
- Friendly Negotiation
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
