Siteimprove Logo
Siteimprove Logo
Siteimprove

Siteimprove

Composite Score
7.8 /10
CX Score
8.3 /10
Siteimprove
7.8 /10

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details


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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Machine Learning

100

Paid Search Integration

88

AI Tools

88

Conversion Analysis

87

Search Engine Optimization

86

Social Media Analytics

85

Customer Journey Modelling

85

Audience Demographics

84

Customer Value Analysis

83

Device and Browser Analytics

82

API Framework

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Breadth of Features

84

Ease of IT Administration

84

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

83

Vendor Support

80

Ease of Customization

80

Ease of Data Integration

75

Siteimprove Reviews

Jerica G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Siteimprove greatly improves the web performance

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove was first implemented to aid in making our site more accessible. It does frequent automatic scans of the site to identify problems and accessibility flaws. In addition, we utilize Siteimprove's Siteimprove Academy for online accessibility instruction. After we had some success with accessibility, we branched out into using Siteimprove for quality control, performance monitoring, and other analytics purposes.

What is your favorite aspect of this product?

It is of the utmost importance to be able to educate new web users on the need of accessibility as well as to be able to check entire websites for accessibility, spelling, and style issues. Siteimprove provides solutions for bringing order and uniformity to huge websites, managing several websites, or websites with multiple authors. If your website isn't very big, you generally don't need it. There are a plethora of smaller proofreading and accessibility scanners that are free to use, and Google Analytics is a reliable ally. When dealing with a tiny site that can be updated by one person or a small team, heavy armament isn't necessary.

What do you dislike most about this product?

In spite of its useful features, Siteimprove comes at a hefty price. Client success managers appear to be replaced frequently, making it difficult to build a strong working relationship with them. Unfortunately, the price of the sophisticated SEO tools is so high that we cannot afford to include them in our SEO basic plan.

What recommendations would you give to someone considering this product?

Thanks to Siteimprove, we were able to raise our accessibility ratings from average to nearly ideal. Through the use of Siteimprove, we were able to significantly cut down on the number of misspelled words, style violations, and broken links on our site. Siteimprove's heatmaps were important in convincing key stakeholders of the importance of implementing online best practices.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Derek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Having an accessible website is our goal.

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

We are very satisfied with Siteimprove, it solves complex accessibility challenges to ensure success throughout the organization. It is available in different languages, including German and Danish. It provides many options to facilitate and organize all aspects of digital accessibility initiatives, from tests, and reports, to a complete review of the website to detect any type of spelling error.

What is your favorite aspect of this product?

Simple, easy-to-deploy accessibility that automatically scans, remediates and provides proof of compliance once the process is complete. It is ideal for people who want to make their website much more accessible and provide their users with an intuitive adjustable interface.

What do you dislike most about this product?

Expensive.

What recommendations would you give to someone considering this product?

Having an accessible website is essential for our company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roshni R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Siteimprove is an all-in-one SEO powerhouse.

Likeliness to Recommend

8 /10

What differentiates Siteimprove from other similar products?

Siteimprove is an all-in-one SEO tool. One of the most notable differences is that it monitors our website speed from multiple visitors' perspectives. As a result of its properties, we can determine how quickly people view our web pages. The tool generates detailed reports based on the speed and location of visitors' networks. We are compared to other software in the industry, but Siteimprove shows how this software makes us more engaged with our clients.

What is your favorite aspect of this product?

Intuitive to use, Siteimprove's user interface (UX) and reporting feature make it simple to streamline processes. To identify violations and issues, its ease of use is outstanding. It provides step-by-step instructions for resolving the issues. If you're looking for an overview of a website, the Siteimprove's Dashboard is a great place to start. So we can optimize our landing pages.

What do you dislike most about this product?

Siteimprove has a friendly interface and a simple onboarding process. However, Siteimprove lacks a pricing guide and is often slow. And even broken links and long wait times between site crawls and scoring are occasionally encountered. For some, it's a steep learning curve. 

What recommendations would you give to someone considering this product?

Siteimprove is a must-have tool for anyone who needs or is involved in IT-related work. What's to stop you? If you have a website with many users who have a specific need, I highly recommend Siteimprove. This tool is easy to use, has excellent support, and provides invaluable insights into accessibility and other issues.

Pros

  • Saves Time
  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate

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