Siteimprove Customer Reviews 2026

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Siteimprove

Composite Score

7.8 /10

CX Score

8.3 /10

16 Reviews Write a Review

Claim Software

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details

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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Machine Learning

100

Paid Search Integration

AI Tools

Conversion Analysis

Search Engine Optimization

Social Media Analytics

Customer Journey Modelling

Audience Demographics

Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Average 82

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Quality of Features

Vendor Support

Ease of Customization

Ease of Data Integration

Also Featured in...

Search Engine Optimization

Score 8.0

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Siteimprove Reviews

Siddharth S.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

great for monitoring and deeper automation

Likeliness to Recommend

8 /10

What differentiates Siteimprove from other similar products?

accessibility and content quality with actionable guidance

What is your favorite aspect of this product?

clarity about the problems on the website and explain to fix them

What do you dislike most about this product?

little overwhelming at first, so many features not covered at once

What recommendations would you give to someone considering this product?

if you want all in one tool in monitoring then you must go through this

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Effective Service

Sanjay S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Reputation Monitoring and Content optimization

Likeliness to Recommend

8 /10

What differentiates Siteimprove from other similar products?

Amazing tool that monitor the Brand Reputation in real time and send notification when someone mention the brand name, analytical is strong i can check each aspect of website traffic and when to work in website.

What is your favorite aspect of this product?

Take very less time to fix the content issues that make contents stronger to rank in search engines and suggest what should be in the content like keywords headings and more.

What do you dislike most about this product?

perfect tool. nothing negative.

What recommendations would you give to someone considering this product?

best for digital marketing.

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

Mathilde N.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Tracking behavior for informed decision-making

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove is a web governance platform that helps companies monitor and improve their website quality. It has many features to ensure websites meet accessibility and usability standards that enhance the user experience. Siteimprove's intelligent automation identifies spelling errors, broken links, and SEO issues. Siteimprove distinguishes itself from other programs with its thorough accessibility evaluation based on WCAG 2.0 standards and extensive website inventory features. Analytics tools offer key metrics, behavior maps, and user journey tracking for optimizing user experiences.

What is your favorite aspect of this product?

Our favorite aspect of Siteimprove is its capacity to deliver practical insights that help finance and credit risk experts guarantee website quality. The analytics tools provide valuable metrics, behavior maps, and user journey tracking that contribute to informed decision-making, which enhances digital strategy. Siteimprove is well-respected for its thorough website monitoring abilities, user-friendly interface, and helpful insights that enhance website quality and user experience.

What do you dislike most about this product?

However, one drawback is that novice users may experience a learning curve with web governance platforms. Furthermore, although the analytics features are strong, they may require a deeper understanding to fully utilize their potential.

What recommendations would you give to someone considering this product?

It offers thorough monitoring of website quality and provides practical insights to enhance the user experience. Its exceptional features, like assessing accessibility, analyzing tools, and quality assurance module, make it a top solution for industry pros with a goal to boost their business's digital visibility and user involvement. Siteimprove helps professionals make informed decisions that improve digital strategies and increase user engagement. In addition to its accessibility and SEO features, Siteimprove's Quality Assurance module supports error-free, up-to-date website content.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Siteimprove

What is Siteimprove?

Company Details

Need Assistance?

Siteimprove Ratings

87 Likeliness to Recommend

91 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Siteimprove?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Machine Learning Analyze historical or real-time data using machine learning algorithms to generate insights e.g. prediction, anomaly/event detection, sentiment analysis.

Paid Search Integration Integrates with popular search advertising services (i.e. AdWords) and can make predictive recommendations around areas like keywords.

AI Tools AI tools to help predict sales, tactics, and enhanced reporting.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Search Engine Optimization Provides targeted recommendations for improving and optimizing a page for organic search rankings (i.e. via A/B testing or multivariate testing).

Social Media Analytics Captures information on social signals from popular services (Twitter, Facebook, LinkedIn etc.).

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Audience Demographics The ability to capture, analyze and display customer demographic/firmographic data from different channels.

Customer Value Analysis Predicts customer lifetime value based on past conversions.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework Move data to and from the platform and other customer interaction applications (i.e. Marketing Automation) with ease.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Search Engine Optimization

Siteimprove Reviews

Siddharth S.

great for monitoring and deeper automation

Likeliness to Recommend

Pros

Sanjay S.

Reputation Monitoring and Content optimization

Likeliness to Recommend

Pros

Mathilde N.

Tracking behavior for informed decision-making

Likeliness to Recommend

Pros

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Feature Ratings

Machine Learning

Paid Search Integration

AI Tools

Conversion Analysis

Search Engine Optimization

Social Media Analytics

Customer Journey Modelling

Audience Demographics

Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Quality of Features

Vendor Support

Ease of Customization

Ease of Data Integration