Siteimprove Customer Reviews 2026

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Siteimprove

Composite Score

7.8 /10

CX Score

8.3 /10

16 Reviews Write a Review

Claim Software

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details

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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Machine Learning

100

Paid Search Integration

AI Tools

Conversion Analysis

Search Engine Optimization

Social Media Analytics

Customer Journey Modelling

Audience Demographics

Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Average 82

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Quality of Features

Vendor Support

Ease of Customization

Ease of Data Integration

Also Featured in...

Search Engine Optimization

Score 8.0

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Siteimprove Reviews

Maulik G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Great SEO and great features and service!

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Bynder and contentstack is similar tool like siteimprove but Website management feature is available in siteimprove while it is not available in bynder. version control and video support is not available in siteimprove while both features are available on bynder and contentstack. image binding, Customizable Templates, Audio File Management, and Document Classification is not available on siteimprove where it is available on other two tool. Also Siteimprove is not available on mobile and pc platform while other two is available.

What is your favorite aspect of this product?

The report generated by the siteimprove is very accurate and very clear. siteimprove will give you the exact amount of line brack or any other grammar or misspellings. siteimprove's analytics is excellent which monitor the behaviour of the customer who visits the website and from that it will give you the suggestions what you can change or improve in your web site. It will also provide the heat map and click map which are great features! The user interface is also quite simple and easy to understand.

What do you dislike most about this product?

the admin management features need to include other than that I don't find anything which I dislike.

What recommendations would you give to someone considering this product?

the siteimprove is one of the great tools out there in the market for SEO and analytics first try its free trial version and then if you find it interesting then go for it. It will not disappoint you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Siteimprove

What is Siteimprove?

Company Details

Need Assistance?

Siteimprove Ratings

87 Likeliness to Recommend

91 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Siteimprove?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Machine Learning Analyze historical or real-time data using machine learning algorithms to generate insights e.g. prediction, anomaly/event detection, sentiment analysis.

Paid Search Integration Integrates with popular search advertising services (i.e. AdWords) and can make predictive recommendations around areas like keywords.

AI Tools AI tools to help predict sales, tactics, and enhanced reporting.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Search Engine Optimization Provides targeted recommendations for improving and optimizing a page for organic search rankings (i.e. via A/B testing or multivariate testing).

Social Media Analytics Captures information on social signals from popular services (Twitter, Facebook, LinkedIn etc.).

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Audience Demographics The ability to capture, analyze and display customer demographic/firmographic data from different channels.

Customer Value Analysis Predicts customer lifetime value based on past conversions.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework Move data to and from the platform and other customer interaction applications (i.e. Marketing Automation) with ease.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Search Engine Optimization

Siteimprove Reviews

Maulik G.

Great SEO and great features and service!

Likeliness to Recommend

Pros

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Feature Ratings

Machine Learning

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Social Media Analytics

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Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

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Quality of Features

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Ease of Customization

Ease of Data Integration