servicePath Logo Award Winner Product Badge
servicePath Logo Award Winner Product Badge
servicePath

servicePath

8.0 /10
Category
servicePath
8.0 /10

What is servicePath?

servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.

Company Details


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Awards & Recognition

servicePath won the following awards in the Configure, Price, Quote category

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servicePath Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on servicePath.

95 Likeliness to Recommend

1
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love servicePath?

0% Negative
8% Neutral
92% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Quote Development and Administration

90

Workflow & Approvals

90

Product and Service Configuration

88

Discounting Management

85

Catalog Management

84

Visual Configuration

81

Reporting and Analytics

81

Guided Selling

80

Multi Currency

80

Rules Engine

79

Application Integration

75

Vendor Capability Ratings

Average 80

Ease of Customization

100

Ease of Data Integration

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Breadth of Features

92

Business Value Created

92

Ease of Implementation

89

Usability and Intuitiveness

84

Availability and Quality of Training

83

Vendor Support

75

servicePath Reviews

Rod D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Service management and quote tool.

Likeliness to Recommend

9 /10

What differentiates servicePath from other similar products?

The program stands out from the competition thanks to its seamless interaction with Salesforce.com.

What is your favorite aspect of this product?

Due to ServicePath's ease of use and simple design, our company's quote and order processing processes have become much more simplified.

What do you dislike most about this product?

As a new user, I sometimes feel like there are a lot of steps to complete basic actions. However, I anticipate that this will change as I become more familiar with the application.

What recommendations would you give to someone considering this product?

From a sales perspective, the outcomes that are visible to customers are more transparent and appealing, thus I think this approach is great for well-managed portfolios. It is for all this that the program carries out that I recommend it.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Excellent product and support team

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Understood our business from Day 1

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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