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SAP

SAP Business One

Composite Score

8.4 /10

CX Score

8.4 /10

71 Reviews Write a Review

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What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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6 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2026

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

11 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

8 Top Rated Capabilities

10 Top Rated Features

2022

SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

8% Negative

3% Neutral

89% Positive

Pros

Reliable
Acts with Integrity
Helps Innovate
Saves Time

Feature Ratings

Average 87

Accounting and Financial Management

Analytics and Reporting

Procurement Management

Industry Specific Capabilities

BI and Performance Management

Supply Chain Management

Service Management

Human Capital Management

Customer Relationship Management

Governance Risk and Compliance

Job and Project Management

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Accounting - Small Business

Score 7.6

View SAP Business One in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.3

View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

Role: Consultant
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Low budget for medium size companies.

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

Qual A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

More suited for small & medium businesses.

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

Facilitates Sales management process through lead tracking, automation & forecast. BI analysis tools are available & reports can be automated quite easily. Strong security compliance ensures data protection.

What is your favorite aspect of this product?

-Inventory management is the best feature available, it is clear in terms of layout and provides various innovative widgets as well.

What do you dislike most about this product?

-Large scale features are missing, scalability is limited. Complex operations pose a problem. -Limited customization, specialized business needs are not met. -Advanced Data visualization tools are sold as addons.

What recommendations would you give to someone considering this product?

The product supports limited customization so make sure that modules serve your business needs before making a purchase.

Pros

Respectful
Security Protects
Helps Innovate
Unique Features

Cons

Vendor's Interest First
Under Delivered
Charges for Enhancements

Robert G.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

You get what you paid for,pricey but 1 of the best

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

Functionality and Allows you to customize almost everything

What is your favorite aspect of this product?

Materials Management, Master Data Management, Sales and Distribution, Finance and Cost controlling

What do you dislike most about this product?

Lack of HCM and HR Related Functionality

What recommendations would you give to someone considering this product?

You get what you paid for, but needs a lot of investment

Pros

Continually Improving Product
Unique Features
Trustworthy
Efficient Service

Cons

Less Generous

SAP Business One

What is SAP Business One?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

SAP Business One Ratings

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love SAP Business One?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Accounting - Small Business

Discrete Manufacturing ERP

SAP Business One Reviews

Low budget for medium size companies.

Likeliness to Recommend

Pros

Cons

Qual A.

More suited for small & medium businesses.

Likeliness to Recommend

Pros

Cons

Robert G.

You get what you paid for,pricey but 1 of the best

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Accounting and Financial Management

Analytics and Reporting

Procurement Management

Industry Specific Capabilities

BI and Performance Management

Supply Chain Management

Service Management

Human Capital Management

Customer Relationship Management

Governance Risk and Compliance

Job and Project Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization