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SAP

SAP Business One

Composite Score

7.3 /10

CX Score

7.4 /10

20 Reviews Write a Review

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What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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Awards & Recognition

SAP Business One won the following awards in the Discrete Manufacturing ERP category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Product Impact

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

Strategy and Innovation
Product Impact

2024

SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

7% Negative

0% Neutral

93% Positive

Pros

Reliable
Respectful
Includes Product Enhancements
Efficient Service

Feature Ratings

Average 77

Inventory Management

Accounting and Financial Management

BOM Management

Procurement Management

Quality Management

Supply Chain Management

Production Management

Workforce Management

Customer Relationship Management

Analytics and Reporting

Engineering Change Order

Vendor Capability Ratings

Average 78

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.4

View SAP Business One in this category (opens in a new tab)

Accounting - Small Business

Score 7.6

View SAP Business One in this category (opens in a new tab)

Accounting - Midmarket

Score 7.5

View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

Kanstantsin M.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Really powerful

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

With help of IT support team you can create unique software which is right for you.

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Sometimes not really user friendly

What recommendations would you give to someone considering this product?

Training and support team are essential

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

SAP Business One

What is SAP Business One?

Company Details

Need Assistance?

Awards & Recognition

SAP Business One Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love SAP Business One?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

BOM Management Ability to effectively manage Bill of Materials

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Quality Management Includes quality planning, quality control, inspection programming, and quality assurance.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Production Management Includes production tracking, production planning, and production visibility.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Resource Planning - Midmarket

Accounting - Small Business

Accounting - Midmarket

SAP Business One Reviews

Kanstantsin M.

Really powerful

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

2
Since last award

Feature Ratings

Inventory Management

Accounting and Financial Management

BOM Management

Procurement Management

Quality Management

Supply Chain Management

Production Management

Workforce Management

Customer Relationship Management

Analytics and Reporting

Engineering Change Order

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support