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SAP

SAP Business Network

Composite Score

7.8 /10

CX Score

8.0 /10

48 Reviews Write a Review

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What is SAP Business Network?

Ariba Network is now SAP Business Network. Making your business part of a dynamic, digital marketplace where millions of buyers and suppliers operating all around the world transact trillions of dollars in business commerce every year

Company Details

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Awards & Recognition

SAP Business Network won the following awards in the Contract Lifecycle Management category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

SAP Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Network?

2% Negative

5% Neutral

93% Positive

Pros

Security Protects
Continually Improving Product
Trustworthy
Respectful

Cons

Under Delivered

Feature Ratings

Average 81

Reporting Analytics

Contract Authoring

Contract Approval

E-Signature

Obligation Management

Workflow

OCR Support

Integration

Redlining

Searchable Repository

Clause Management

Vendor Capability Ratings

Average 80

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Also Featured in...

Strategic Sourcing

Score 7.2

View SAP Business Network in this category (opens in a new tab)

SAP Business Network Reviews

Bruno L.

Role: Information Technology
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates SAP Business Network from other similar products?

I haven't used any similar one

What is your favorite aspect of this product?

Fast integration with all clients

What do you dislike most about this product?

IT is too expensive

What recommendations would you give to someone considering this product?

Nothing to comment

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Samson M.

Role: Vendor Management
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Easy to use, complete P2P

Likeliness to Recommend

8 /10

What differentiates SAP Business Network from other similar products?

End to end. User friendly

What is your favorite aspect of this product?

Reports dashboard

What do you dislike most about this product?

Long steps

What recommendations would you give to someone considering this product?

Yes definitely

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Andrew T.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Very frustrating to use if your client has Ariba

Likeliness to Recommend

1 /10

What differentiates SAP Business Network from other similar products?

3 of our client currently use SAP Ariba and I have used it previously within another organisation. It is an unnecessary extra addition to invoicing, in a world where we should be automating SAP Ariba adds a step for customers. So wasting time would be a differentiater

What is your favorite aspect of this product?

I assume it would help its clients track PO's well

What do you dislike most about this product?

The extra work that it caused for customers of the clients that have adopted SAP Ariba

What recommendations would you give to someone considering this product?

Push the platform to be more automatic, it shouldn't add extra work for the customers of its clients

Pros

Respectful

Cons

Inhibits Innovation
Less Performance Enhancing
Less Effective Service

SAP Business Network

What is SAP Business Network?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

SAP Business Network Ratings

85 Likeliness to Recommend

98 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love SAP Business Network?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

OCR Support Automated import of 3rd party and legacy agreements

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Redlining Ability to redline agreements, with version control, and across various document formats.

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Strategic Sourcing

SAP Business Network Reviews

Bruno L.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Samson M.

Easy to use, complete P2P

Likeliness to Recommend

Pros

Andrew T.

Very frustrating to use if your client has Ariba

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Reporting Analytics

Contract Authoring

Contract Approval

E-Signature

Obligation Management

Workflow

OCR Support

Integration

Redlining

Searchable Repository

Clause Management

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Ease of IT Administration