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SAP

SAP Analytics Cloud

Composite Score

7.5 /10

CX Score

7.8 /10

32 Reviews Write a Review

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What is SAP Analytics Cloud?

A single solution for business intelligence and collaborative planning, enhanced with the power of predictive analytics and machine learning technology. SAP Analytics Cloud delivers all the analytics capabilities you need – business intelligence (BI), planning, and predictive analytics – in a single solution. Harness the latest technologies and give everyone in your organization the ability to discover actionable insights in real time.

Company Details

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Awards & Recognition

SAP Analytics Cloud won the following awards in the Customer Intelligence category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

0 Top Rated Features

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

Service Experience

2022

SAP Analytics Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Analytics Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Analytics Cloud?

4% Negative

6% Neutral

90% Positive

Pros

Trustworthy
Respectful
Includes Product Enhancements
Continually Improving Product

Feature Ratings

Average 81

Data Visualization

Predictive Analytics

Audience Segmentation

Audience Demographics

Customer Journey Modelling

API Framework

Metadata Management

Real Time Workflow Automation

Cross Channel Attribution Analysis

Anomaly Detection

Conversion Analysis

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 7.8

View SAP Analytics Cloud in this category (opens in a new tab)

Enterprise Performance Management

Score 7.4

View SAP Analytics Cloud in this category (opens in a new tab)

SAP Analytics Cloud Reviews

Issam y.

Role: Consultant
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Great product for business. Limitations for IT

Likeliness to Recommend

9 /10

What differentiates SAP Analytics Cloud from other similar products?

IT integrates easily with different SAP products and offers lots of functionalities (BI + planning).

What is your favorite aspect of this product?

User friendliness.

What do you dislike most about this product?

Limit for IT customization since it's a self-service tool for business

What recommendations would you give to someone considering this product?

Great product in constant evolution. Easy to set up and good service from vendor.

Pros

Fair
Transparent
Continually Improving Product
Trustworthy

Cons

Less Reliable
Less Generous

Durgesh K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Insightful SAP: Unveiling the Analytics Cloud

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

One standout feature is its seamless integration of diverse analytical functionalities into a unified platform, making complex data analysis and decision-making more streamlined and efficient.

What recommendations would you give to someone considering this product?

Take into account your organization's specific requirements and assess how well SAP Analytics Cloud fits those needs. Also, investigate available training and support choices to guarantee a seamless implementation. Finally, begin with a trial project to test its features and evaluate its effects before fully integrating it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Hadi M.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

right tools for right business

Likeliness to Recommend

7 /10

What differentiates SAP Analytics Cloud from other similar products?

direct connect to sources of data

What is your favorite aspect of this product?

single souces of truth

What do you dislike most about this product?

to connect with other BI tools

What recommendations would you give to someone considering this product?

have a proper understanding of your business and doing without this sap will have a big impact on your business. you decide.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

SAP Analytics Cloud

What is SAP Analytics Cloud?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

SAP Analytics Cloud Ratings

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love SAP Analytics Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Predictive Analytics The ability to make predictions about audience behavior based on historical data and machine learning.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Audience Demographics Capture, analyze and display demographic data from customer interaction channels.

Customer Journey Modelling Model and display customer behaviors or journeys through multiple channels (web, e-mail, social).

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Metadata Management Easily manage metadata associated with customer data or audience segments.

Real Time Workflow Automation The ability to create rules-based workflows and trigger certain actions (i.e. re-marketing) based on audience segments or behavioural cues.

Cross Channel Attribution Analysis The ability to estimate and report on conversion contributions to revenue.

Anomaly Detection The ability to identify and classify anomalous patterns in customer or transactional datasets.

Conversion Analysis Capture and analyze conversion data and conversion paths from multiple channels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Enterprise Performance Management

SAP Analytics Cloud Reviews

Issam y.

Great product for business. Limitations for IT

Likeliness to Recommend

Pros

Cons

Durgesh K.

Insightful SAP: Unveiling the Analytics Cloud

Likeliness to Recommend

Pros

Hadi M.

right tools for right business

Likeliness to Recommend

Pros

Most Popular SAP Analytics Cloud Comparisons

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Feature Ratings

Data Visualization

Predictive Analytics

Audience Segmentation

Audience Demographics

Customer Journey Modelling

API Framework

Metadata Management

Real Time Workflow Automation

Cross Channel Attribution Analysis

Anomaly Detection

Conversion Analysis

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Vendor Support