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SAP

SAP Analytics Cloud

Composite Score

7.3 /10

CX Score

7.6 /10

32 Reviews Write a Review

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What is SAP Analytics Cloud?

A single solution for business intelligence and collaborative planning, enhanced with the power of predictive analytics and machine learning technology. SAP Analytics Cloud delivers all the analytics capabilities you need – business intelligence (BI), planning, and predictive analytics – in a single solution. Harness the latest technologies and give everyone in your organization the ability to discover actionable insights in real time.

Company Details

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Awards & Recognition

SAP Analytics Cloud won the following awards in the Customer Intelligence category

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0 Top Rated Capabilities

1 Top Rated Features

2025

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

0 Top Rated Features

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

Service Experience

2022

SAP Analytics Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Analytics Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Analytics Cloud?

4% Negative

6% Neutral

90% Positive

Pros

Trustworthy
Respectful
Includes Product Enhancements
Continually Improving Product

Feature Ratings

Average 81

Data Visualization

Predictive Analytics

Audience Segmentation

Audience Demographics

Customer Journey Modelling

API Framework

Metadata Management

Real Time Workflow Automation

Cross Channel Attribution Analysis

Anomaly Detection

Conversion Analysis

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 7.8

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Enterprise Performance Management

Score 7.4

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SAP Analytics Cloud Reviews

Sarah D.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Good real-time data analysis program.

Likeliness to Recommend

8 /10

What differentiates SAP Analytics Cloud from other similar products?

Features like combining data analysis, visualization, and planning into one platform set it apart from competing tools.

What is your favorite aspect of this product?

A strong support system is available for the platform, which includes thorough documentation, tutorials, and a helpful customer support team. To make sure that help is available whenever needed, users can find answers to their problems through several channels. SAP Analytics Cloud robust feature set guarantees that it will continue to be an effective and flexible solution for a variety of analytical jobs. SAP Analytics Cloud intuitive design attracts regular customers by simplifying data exploration and analysis.

What do you dislike most about this product?

Users may encounter difficulties during the implementation process, despite the powerful set of features offered by SAP Analytics Cloud. Even for individuals who aren't very technically savvy, setting up the platform could take a while. Integration can become more complicated if there are compatibility issues with specific databases or systems.

What recommendations would you give to someone considering this product?

Its ability to combine data visualization with analysis and planning in one unified platform is why I think this tool is so great.

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Parimal D.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Offers comprehensive business intelligence

Likeliness to Recommend

9 /10

What differentiates SAP Analytics Cloud from other similar products?

SAP Analytics Cloud offers comprehensive business intelligence and analytics capabilities, but users may desire enhancements in areas such as natural language processing, predictive analytics, and integration with external systems for a more robust and user-friendly experience.

What is your favorite aspect of this product?

Its ability to provide a unified platform for business intelligence, planning, and predictive analytics is a standout feature of SAP Analytics Cloud.

What do you dislike most about this product?

Some users have expressed challenges with the learning curve and complexity of SAP Analytics Cloud, particularly when setting up advanced analytics and integrations with external systems.

What recommendations would you give to someone considering this product?

When considering SAP Analytics Cloud, define your business objectives clearly, evaluate its features, integration capabilities, and scalability, and factor in training, total cost of ownership, and SAP's support reputation for a successful implementation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ashley R.

Role: Operations
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Helpful software. Good for tracking metrics!

Likeliness to Recommend

6 /10

What differentiates SAP Analytics Cloud from other similar products?

Don’t think much

What is your favorite aspect of this product?

The metrics it Allows me to Pull and follow

What do you dislike most about this product?

That it doesn’t update and sync in real time you have to wait 24 hours and that certain metrics Are not reliable

What recommendations would you give to someone considering this product?

Use it every day to better understand it.

Pros

Continually Improving Product
Appreciates Incumbent Status
Helps Innovate
Performance Enhancing

SAP Analytics Cloud

What is SAP Analytics Cloud?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

SAP Analytics Cloud Ratings

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love SAP Analytics Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Predictive Analytics The ability to make predictions about audience behavior based on historical data and machine learning.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Audience Demographics Capture, analyze and display demographic data from customer interaction channels.

Customer Journey Modelling Model and display customer behaviors or journeys through multiple channels (web, e-mail, social).

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Metadata Management Easily manage metadata associated with customer data or audience segments.

Real Time Workflow Automation The ability to create rules-based workflows and trigger certain actions (i.e. re-marketing) based on audience segments or behavioural cues.

Cross Channel Attribution Analysis The ability to estimate and report on conversion contributions to revenue.

Anomaly Detection The ability to identify and classify anomalous patterns in customer or transactional datasets.

Conversion Analysis Capture and analyze conversion data and conversion paths from multiple channels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Enterprise Performance Management

SAP Analytics Cloud Reviews

Sarah D.

Good real-time data analysis program.

Likeliness to Recommend

Pros

Parimal D.

Offers comprehensive business intelligence

Likeliness to Recommend

Pros

Ashley R.

Helpful software. Good for tracking metrics!

Likeliness to Recommend

Pros

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Feature Ratings

Data Visualization

Predictive Analytics

Audience Segmentation

Audience Demographics

Customer Journey Modelling

API Framework

Metadata Management

Real Time Workflow Automation

Cross Channel Attribution Analysis

Anomaly Detection

Conversion Analysis

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Vendor Support