What is Rocket.Chat?
Control your communication, manage your data, and have your own collaboration platform to improve team productivity. Lead with the open-source power.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
84 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Rocket.Chat?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Sharing
Instant Messaging
Task Management
Voice and Video Collaboration
File Sharing Collaboration
Notifications
Search
Granular Access Management
Document Collaboration
Cross Platform Support
Integration With Productivity Tools
Vendor Capability Ratings
Ease of Customization
Breadth of Features
Quality of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Rocket.Chat Reviews
Adrian W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Clean interface, with easy access to chat anyone.
Likeliness to Recommend
What differentiates Rocket.Chat from other similar products?
Looks like a simple and easy to use software without a lot of added functionality all over the place. It also has possibilities to be very configurable to access directly to other pages, chats through links .
What is your favorite aspect of this product?
The simplicity
What do you dislike most about this product?
Calls are not of good quality
What recommendations would you give to someone considering this product?
A powerful yet economical software, cost-effective
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Nasseer Q.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Good Product
Likeliness to Recommend
What differentiates Rocket.Chat from other similar products?
Rocket chat is nice and open source instant messaging app that has flexibility and offers lot of customization options .
What is your favorite aspect of this product?
Open souces and real time collaboration features are nice aspect of the product.
What do you dislike most about this product?
I gues thet need to work on the interface to make it more robust and dynamic.
What recommendations would you give to someone considering this product?
If you are looking for any open sources product which gives you a lot of customization options you can go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
A Platform that Helps to Streamline Business Messa
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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