Robly Customer Reviews 2023

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

5 Top Rated Features

2022

Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

91 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Truthful with polls from our customers.

Likeliness to Recommend

9 / 10

What differentiates Robly from other similar products?

Quite effortless with use of email templates to create very professional emails. Mesmerizing with use of sales intelligence. Great with secure storage of clients contact for efficiency with promotions.

What is your favorite aspect of this product?

Incredible with creation contents for our website. Impressed with it's efficacy with polling which are secretive and truthful. Terrific with customers service.

What do you dislike most about this product?

It's an impressive software with content authoring.

What recommendations would you give to someone considering this product?

Greatful to know customer opinion which are truthful through polls. Incredible with sending large number of texts to your clients instantly. Impressive with content creation and publishing for our websites.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Simone M.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Very easy to get started with Robly

Likeliness to Recommend

10 / 10

What differentiates Robly from other similar products?

Easy-to-use, drag-and-drop email composition interface. Affordable plans to accommodate any size business.

What is your favorite aspect of this product?

Offers a nice collection of templates. Dynamic personalization, interactive elements, A/B testing and automations offered.

What do you dislike most about this product?

Initial setup of campaigns and content can be time consuming.

What recommendations would you give to someone considering this product?

Robly offers email marketing tools for all types of businesses–all with full integration with other popular platforms and services, like Shopify.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Easy to use at a good price

Likeliness to Recommend

9 / 10

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Reliable

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Robly

Robly

What is Robly?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Robly Ratings

91 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Robly?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Dynamic Content The ability to create dynamic content changes automatically within emails that are based on the end user parameters and the goals of the marketing initiative.

Surveys and Polling Ability to survey customers and gather feedback.

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Email Delivery The ability to send email to large number of recipients at-scale.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Text Messaging The capability to send messages by SMS in addition to email.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Robly Reviews

Ashwin A.

Truthful with polls from our customers.

Likeliness to Recommend

Pros

Simone M.

Very easy to get started with Robly

Likeliness to Recommend

Pros

Easy to use at a good price

Likeliness to Recommend

Pros

Most Popular Robly Comparisons

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HubSpot Marketing Hub

ActiveCampaign

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Constant Contact

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Feature Ratings

Contact Database

Dynamic Content

Surveys and Polling

Sales Intelligence & Conversion Rates

Email Delivery

Campaign Management

Content Authoring

Text Messaging

Basic Reporting and Analytics

A/B Testing

Segmentation

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Business Value Created

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Vendor Support