What differentiates Robly from other similar products?

Robly is a CRM software that has helped us in an excellent way to improve our productivity and to obtain a greater number of potential customers, using Robly we have been able to retrieve data from social networks getting much closer to our customers, with an intuitive system and a very practical interface has been coupled comfortably to our sales and recruitment processes, creating a constant monitoring of our customers informing us a priori of their needs.

What is your favorite aspect of this product?

We can organize our sales projects in an easy and well-structured way with Robly, due to its wide range of functions and tools our marketing department benefits and helps us to be more productive in less time. The software's Prospector tool is a great advantage since it allows us to know the commercial information of the companies just by placing the cursor over them, in addition to having a quite adequate customer service.

What do you dislike most about this product?

The group messaging system within the tool should improve a little in many ways as it tends to slow down and does not have much scope as expected, their manuals are a bit repetitive giving the same information in a row, sometimes it requires greater compatibility and customization capabilities with third-party software. The cost may vary and be a bit high but it is worth every penny due to its high usability.

What recommendations would you give to someone considering this product?

Robly is a very good software for customer management that has also helped us to manage our sales executives, for small and medium companies that need to automate their commercial networks is a great option, you notice the change as soon as you start to couple more the tool with workers which requires some training as the software itself is quite easy to use and quite intuitive.

What differentiates Robly from other similar products?

Our organization started using Robly in view of getting a secure and automated email messaging service that would allow us to coordinate and manage our marketing campaigns faster and more securely, with a wide variety of features Robly has helped us manage each of our promotions and information at the email level keeping in touch with customers and partners, and with a very usable forwarding engine.

What is your favorite aspect of this product?

It is quite useful that the main option of the interface is drag and drop as it makes it much easier to use the tool, allowing to understand and get used to it much faster. It is evident that when we use Robly our customers tend to open a higher percentage of the emails we send them, thus promoting our sales department. The organization of contacts is usually very simple, in addition to allowing the option to add them in bulk.

What do you dislike most about this product?

The mobile application leaves much to be desired, it does not work as correctly creating delays, constant updating does not exist in this tool, constant updates of the software are expected but these do not arrive. We would like a feature that allows us to conduct surveys to our potential customers via email, hopefully it can arrive in the next updates. Some integration services are obsolete.

What recommendations would you give to someone considering this product?

Robly is a tool that presents a great utility, coupling with social networks and email helping to send mass campaigns of products and services, excellent for any company or organization with or without profit. Robly has a good customer service that is constantly attending our doubts and inconveniences. This tool is not recommended for small businesses that are just entering the world of online sales.