Robly Logo Award Winner Product Badge
Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

8.8 /10
Category
Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.

Company Details


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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

88 Likeliness to Recommend

3
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

87

Segmentation

86

Content Authoring

86

A/B Testing

85

Contact Database

85

Auto-Responders

84

SPAM Compliance

84

Surveys and Polling

84

Text Messaging

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Vendor Support

85

Ease of Implementation

84

Quality of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of Customization

80

Robly Reviews

Amanda D.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use, effective, some site issues

Likeliness to Recommend

7 /10

What differentiates Robly from other similar products?

Ease of use, cost

What is your favorite aspect of this product?

Email templates, campaign management

What do you dislike most about this product?

If there is a sitewide issue with the software, Robly should contact the end users and communicate that there is an issue, they are working on it and an ETA, Instead, what often happens is the end user runs test after test, troubleshoots, etc. and wastes time before contacting customer support to be told there is a sitewide issue.

What recommendations would you give to someone considering this product?

Give it a shot! Much better than many competitors.

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Less Effective Service
  • Wastes Time

Brian W.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic Account Managers & Customer Service

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Pricing, automatic scrubbing of hard bounces,

What is your favorite aspect of this product?

Easy to use email creation interface

What do you dislike most about this product?

If a contact unsubsribes from one list, they are unsubscribed from all lists.

What recommendations would you give to someone considering this product?

I think that if you get the 14 day trial, you will want to continue!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2024

Intuitive, but analytics not accurate

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

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