Rippling Customer Reviews 2026 | Workforce Management

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Rippling

Composite Score

9.2 /10

CX Score

9.3 /10

87 Reviews Write a Review

Claim Software

What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Awards & Recognition

Rippling won the following awards in the Workforce Management - Midmarket category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

11 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

2% Negative

1% Neutral

97% Positive

Pros

Helps Innovate
Performance Enhancing
Respectful
Security Protects

Feature Ratings

Average 90

Attendance Management and Policies

Absence Management

Workforce Scheduling

Workforce Dashboards and Reporting

Time Capture

Staffing

Time Capture Physical

Shift Management

Workforce Planning and Forecasting

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Average 87

Quality of Features

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Also Featured in...

Payroll

Score 9.2

View Rippling in this category (opens in a new tab)

Benefits Administration

Score 9.1

View Rippling in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 9.1

View Rippling in this category (opens in a new tab)

Global Employment Platforms

Score 8.8

View Rippling in this category (opens in a new tab)

Rippling Reviews

Frank S.

Role: C-Level
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Rippling Does it All and Well

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

Depth of functionality Quality of servuce

What is your favorite aspect of this product?

Its general ledger always works and reduces our bookeeping

What do you dislike most about this product?

Want ease of phone support

What recommendations would you give to someone considering this product?

Utilize as many features as needed and make them your one vendor for payroll, HR, IT, and A/P Spend.

Pros

Reliable
Performance Enhancing
Enables Productivity
Caring

Alex H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great for getting our mission critical items done

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

The gifs on pay day really create an emotional attatchment

What is your favorite aspect of this product?

The gifs on pay day...

What do you dislike most about this product?

The UI is a bit archaic

What recommendations would you give to someone considering this product?

Its going to do all the things you need, even if its not the prettiest

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amanda J.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

it is streamlined, reduces administrative burdens by having everything in one place, improves employee engagement

What is your favorite aspect of this product?

Notifies us if there is a problem with a log in or out, Notifies us when we get paid, Keeps all of our time off requests and approvals/denials in one spot and organized

What do you dislike most about this product?

Being able to edit missed or wrong punches without having supervisor override, Notifying us of something missed when filling out employee benefits,

What recommendations would you give to someone considering this product?

If you're looking for a program that has "it all" Rippling is the one! Payroll, HR, Time tracking!

Pros

Reliable
Enables Productivity
Unique Features
Security Protects

Rippling

What is Rippling?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Rippling Ratings

94 Likeliness to Recommend

1 Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Payroll

Benefits Administration

Human Capital Management - Midmarket

Global Employment Platforms

Rippling Reviews

Frank S.

Rippling Does it All and Well

Likeliness to Recommend

Pros

Alex H.

Great for getting our mission critical items done

Likeliness to Recommend

Pros

Amanda J.

Fantastic Product

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Attendance Management and Policies

Absence Management

Workforce Scheduling

Workforce Dashboards and Reporting

Time Capture

Staffing

Time Capture Physical

Shift Management

Workforce Planning and Forecasting

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization