RingCentral Events (formerly Hopin Events) Logo
RingCentral Events (formerly Hopin Events) Logo
RingCentral, Inc

RingCentral Events (formerly Hopin Events)

7.4 /10
Category
RingCentral Events (formerly Hopin Events)
7.4 /10

What is RingCentral Events (formerly Hopin Events)?

RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.

Company Details


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Awards & Recognition

RingCentral Events (formerly Hopin Events) won the following awards in the On-Site Event Management category

RingCentral Events (formerly Hopin Events) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral Events (formerly Hopin Events).

88 Likeliness to Recommend

74 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral Events (formerly Hopin Events)?

3% Negative
30% Neutral
67% Positive

Pros

  • Respectful
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Attendee Engagement

89

Social Media Channel Integration Outbound

87

Branding and Visual Customization

87

Presentation/ Webinar Capabilities

84

Vendor e-Commerce

84

Networking Facilitation

84

Whitelabeling

82

Registration Process/Integration

80

Gamification

79

Metric and Reporting

79

Customer Support

76

Vendor Capability Ratings

Average 79

Ease of IT Administration

100

Product Strategy and Rate of Improvement

94

Quality of Features

94

Ease of Customization

93

Ease of Implementation

89

Availability and Quality of Training

88

Ease of Data Integration

87

Usability and Intuitiveness

81

Vendor Support

74

Breadth of Features

64

Business Value Created

35

RingCentral Events (formerly Hopin Events) Reviews

Fahmida N.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use and intuitive, highly recommend.

Likeliness to Recommend

10 /10

What differentiates RingCentral Events (formerly Hopin Events) from other similar products?

The user friendliness and the availability of accessible customer support is a true differentiator. Being kept up to date of progress and developments as a timeline via monthly newsletters were very useful for us a business t see what new features would be appplicable to us.

What is your favorite aspect of this product?

The comment sections in each page, encouraging attendee engagement.

What do you dislike most about this product?

Complicated registration process for attendees of events. Demographic of our events were much older and not tech savvy, therefore having multiple clicks and options is confusing for them.

What recommendations would you give to someone considering this product?

I highly recommend it. You can tweak this product to your business need and will end up being a great communication tool for your internal or external use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Easy to use and great customer service

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Efficient Service

Bhasker P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Its a very good product.

Likeliness to Recommend

8 /10

What differentiates RingCentral Events (formerly Hopin Events) from other similar products?

Environmentally friendly. Host all types and sizes of events on hopin Events.

What is your favorite aspect of this product?

hopin events are flexible.

What do you dislike most about this product?

It would sometimes get snagged.

What recommendations would you give to someone considering this product?

please check out all of its features before making a decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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